medicash.org

4.5
4.5 Based on 201 reviews

Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses....

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Average Rating

4.5

/
5

201 Reviews

5 Star
85%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
9%

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Review Time

Hyundai owner
I usually don't get too many problems but this is not good enough.

Just a quick update. Medicash have contacted me and claimed they have now paid the amount as per policy but I still have not received no payment. If and when I am paid I will amend the rating on here. My previous message was as follows:I usually don't get too many problems with Medicash but recently I had to claim for both dentist and for new glasses. So as usual I submitted my invoices which had all the necessary details on it including the date. Responding to my optical claim, Medicash replied with the most ridiculous letter "Unfortunately, the receipt you have submitted does not show the treatment date. Please can you resubmit your claim along with a new receipt detailing your treatment date". I have now sent them a document detailing the eye test date. If they do pay out as per policy I'll emend the score here on Trustpilot accordingly, but I think they will make any excuse to avoid paying out despite being entitled to claim this.

1
Date of experience: Jan 23, 2026
Mr. Prasad Thewarapperuma
Claim

Quick respond

4
Date of experience: Jan 22, 2026
Jo Forrest
Excellent Service

Excellent, quick & easy service.I was effortlessly able to make my claim and get my refund in a timely fashion.

5
Date of experience: Jan 21, 2026
anjham akbar
Vey easy to use and good value

Vey easy to use and good value

5
Date of experience: Jan 21, 2026
Peter Horncastle
Confusing app

Confusing app, help desk assumes you understand their processes and terminology, poorly linked to Bupa etcActual cash claims settlement reasonably quick once you've messaged to submit.

2
Date of experience: Jan 20, 2026
Gaynar Owen
Fast response to my claim completed…

Fast response to my claim completed quickly

5
Date of experience: Jan 19, 2026
Martin Adams
Easy to claim and quick to pay out.

Easy to claim and quick to pay out.

5
Date of experience: Jan 19, 2026
Mike Dodd
Usually pretty quick

Usually pretty quick, done about a dozen claims, and never been returned without payment. Pretty happy

5
Date of experience: Jan 19, 2026
Anthony Dayspring
Almost too good to be true

Almost too good to be true

5
Date of experience: Jan 17, 2026
Rehana Mohamed Perera
Easy to claim

The instructions were simple to follow on the app. I just had to upload a photo of the receipt.

5
Date of experience: Jan 16, 2026

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