meetandgreetlutonairportparking.co.uk

3.9
3.9 Based on 161 reviews

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Average Rating

3.9

/
5

161 Reviews

5 Star
69%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
26%

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Helen B.
Avoid at All Costs – Irresponsible and Dishonest Service!

I left my car with Luton Meet and Greet Airport Parking for just three nights, and it was returned to me with the entire camera system damaged — including the camera module, cameras, and parking sensors. None of it was working when I got the car back.I called them immediately, and they told me to email in. After taking the car to a mechanic, I was informed that the damage most likely occurred due to the car being jump-started — something that can easily damage the camera module if not done properly. This means the battery must have gone flat while in their care, and they jump-started it without my permission, without informing me, and clearly without the necessary precautions.To make matters worse, it took 45 minutes to return my car, when their service states 15 minutes. That delay, in hindsight, is highly suspicious and raises serious concerns.When I contacted them to resolve the issue, they refused to accept any responsibility, would not provide CCTV footage, refused to investigate properly, and simply denied everything. I am now pursuing the matter through small claims court because they’ve left me with a £700 repair bill and no accountability.Appalling service, zero professionalism, and a total lack of care or honesty. I wouldn’t trust them with a bicycle, let alone a car. Do not use this company!

1
Date of experience: May 12, 2025
Strafzettel8857
Good service

5
Date of experience: Apr 26, 2025
Rosaleen
Happy with the service

Happy with the service

5
Date of experience: Apr 26, 2025
Amira Pena
Very good service by raja

5
Date of experience: Apr 25, 2025
Alexandra Ilie
Good Service

Good Service, reliable!

5
Date of experience: Apr 25, 2025
Madonna Butler
Best company best services given by…

Best company best services given by Anzar

5
Date of experience: Apr 24, 2025
Isaac Fox
The servis was great

5
Date of experience: Apr 24, 2025
Maria Reyes
Great service by Anzar!

5
Date of experience: Apr 24, 2025
Vicary Howard
They’ve charged me £7 for barrier…

They’ve charged me £7 for barrier charges, i gave £20 pounds to driver and when i asked for £13 to be given back he said that he haven’t got any change and he want that change for coffee… They are scamming people.. to be honest.and this happened when we dropped the car at their parking garage.

1
Date of experience: Apr 24, 2025
Mindy Sanders
Great location and drop off service.The…

Great location and drop off service.The staff was helpful and surely we will happy use them again.

5
Date of experience: Apr 24, 2025

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