vidaxl.ro

4
4 Based on 1.3K reviews

vidaXL este un retailer internațional online unde poți găsi orice ai nevoie pentru casa, grădina și garajul tău și pentru proiectele tale de bricolaj. Conceptul nostru se bazează pe oferirea unei game largi de produse, care permit oamenilor să „trăiască m...

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Average Rating

4

/
5

1.3K Reviews

5 Star
63%
4 Star
10%
3 Star
6%
2 Star
4%
1 Star
17%

All Reviews

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Review Time

Razvan DALE
Unusable produc. I bought a bed from Vida XL. The bed comes in hundreds of peaces, but this is the l

Unusable produc. I bought a bed from Vida XL. The bed comes in hundreds of peaces, but this is the least of the problem. Some components are such poor quality that they just don’t come together. The product is unusable, as it cannot be assembled.

1
Date of experience: Feb 14, 2026
Ursula Johnson
Products are acceptable, but customer service is terrible.

The products are decent for the price, but the customer support is very poor. They charge you VAT and claim it will be refunded after you receive the items, only to delay it for another month due to a return policy. After that, they stop responding to emails. It's been two months since I received the items, and I'm still waiting for a response.

1
Date of experience: Dec 04, 2025
Theo
capet

I have purchased a small red carpet and I mă pretty happy about it . Delivery on time

5
Date of experience: Oct 23, 2025
Laci
Not happy

The product that I ordered arrived incomplete and with one defective part.

1
Date of experience: Oct 19, 2025
Edit Szekely
Delsyed delivery, missing parts

I recently ordered a bed which arrived with a missing slat. I was offered a few options to resolve the issue, and since I did not want to dismantle the entire bed, I opted for the coupon.Following this, I placed an order for a dresser. Unfortunately, the delivery was significantly delayed, and I had to wait three weeks for it to arrive.While the product quality is acceptable and I appreciate the helpful chatbot service, the overall experience was disappointing due to the missing part and the extended delivery delay.I kindly ask you to take this feedback into consideration and improve the handling of such issues.

2
Date of experience: Oct 04, 2025
Cosmin Scripcariu
Delivery delay 2 weeks

Delivery delay 2 weeks. customer service did not bother to help. all they keep saying is "come back tomorrow and check again"

1
Date of experience: Sep 29, 2025
Adriana
I bought the black bathroom set..in…

I bought the black bathroom set..in principle it is ok..but it came incomplete..it was missing the drawer slides (a very important piece)

3
Date of experience: Sep 11, 2025
Adrian Niculescu
Assembly a puzzle, not only need manual assembling for the garden umbrella, taupe, 400x300 cm. Poor

The expedition to a vacation house was ok.

3
Date of experience: Sep 03, 2025
Crenguta Ciobanu
Very nice

Very nice! Easy to assemble! The material is OK.

5
Date of experience: Aug 29, 2025
Eusebiu
Refund

Damaged products, impossible to use them and very expensive return feesUpdate: I was contacted by them and my money was refunded; the staff was very understanding and eager to solve the problem.

1
Date of experience: Aug 26, 2025

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Business Details

  • vidaXL este un retailer internațional online unde poți găsi orice ai nevoie pentru casa, grădina și garajul tău și pentru proiectele tale de bricolaj. Conceptul nostru se bazează pe oferirea unei game largi de produse, care permit oamenilor să „trăiască mai bine pentru mai puțin“. Folosind soluții simple de reducere a costurilor care nu afectează negativ calitatea produselor, suntem capabili să facem produsele noastre accesibile pentru cât mai mulți oameni posibil. Toate procesele, de la dezvoltarea produselor și achiziții, marketing și vânzări, logistică și servicii pentru clienți sunt în mâinile noastre. În acest fel, păstrăm controlul deplin asupra funcționalității, calității și costurilor produselor noastre.See more

  • language https://vidaxl.ro

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