Review Time
In early May 2025, I purchased an item via Miravia. The item received was counterfeit. I initiated a return, shipping the item back precisely as it arrived – in a plastic courier bag. Four days later, the seller rejected my return, claiming I had damaged the item prior to shipment. They provided photographic evidence of a similar item in a box, which is a fabrication given my parcel arrived and was returned in a plastic courier bag.Despite numerous attempts over the past 30 days to resolve this issue with Miravia customer service (via chat and phone), I have not received a €30 refund nor has the seller returned the purchased item. Miravia's failure to intervene effectively supports the seller's retention of my funds without providing the goods I paid for. This situation constitutes a potential breach of contract and, in essence, theft by deception.
Realizan ofertas y luego las cancelan a conveniencia...Order No. 7603920936344Placed on 29 Apr 2025 17:52:23Braun Series 8 8517s x 4 units (80 EUR each)days after... "Cancelled: Oops... the order was cancelled by the system because of A system failure"SO, is your system not my problem.
such a disgrace. never buy here again. their return policy is corrupted, their coordination with a store is just a joke. endless promises, they give you a case number, then you realize it means literally nothing. the idea behind their support is to convince you that your case is treated by someone but in fact this is a lie 1.5 month of this bs and no expected solutions. avoid
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