Review Time
Horrible cheap drop shipping scammers. Position themselves as Australian but it's clearly poor quality product from China that they have no control over. I ordered a light 4 months ago and have had no progress/hope of it coming - the business profits off of people becoming fatigued dealing with their poor service, including refusing a refund that I am entitled to. DO NOT BUY from here. Go to HAY instead.
Horrible cheap drop shipping scammers. Position themselves as Australian but it's clearly poor quality product from China that they have no control over. I ordered a light 4 months ago and have had no progress/hope of it coming - the business profits off of people becoming fatigued dealing with their poor service, including refusing a refund that I am entitled to. DO NOT BUY from here. Go to HAY instead.
Previously had good experience however bought a second table lamp (same as one I bought a year ago) and this one is faulty. Doesn’t charge or hold charge - so useless. Numerous emails to return / get refund ignored. Then when finally get a response I keep get a request to send a video. I send it, now asking for a different format than my iPhone recorded short video. Bottom line - it doesn’t work and far too slow and making it difficult to return for a refund. I won’t buy again from Misterlamp Melbourne despite two prior positive experiences.
Same as other reviews DO NOT BUY FROM THIS COMPANY. They are scammers. They are Chinese not Melbourne based as advertised. What arrived was not what was advertised. On return was told to send to a Chinese warehouse address which turned out to be fake. Package is still “arrived in China” but you can’t track it past there. Complete waste of time and money.
Do NOT purchase from this company.They are not in Melbourne for starters.They send broken products.They send products that once hung spontaneously break and stop working and will not give you your money back.They just play games via email suggesting they only have a 30 day money back. Despite them selling products not fit for use.DO NOT touch this company!Their products also do not meet Australian standards
scam company.they are an ovetseas company pretending to be Australian.their products arrived terrible quality and broken and chipped.no option to refund and send products back like it says on their website. their website says they sent a shipping label to return faulty items. this is not the case.do not buy from them
Terrible quality! Don’t buy from these guys. The lamps don’t meet Australian safety standards and to return them you got to send them back to China. The advertisement they’re located in Melbourne is false. They should be shut down asap.
Although it took around 6 weeks for the order to arrive, (and yes it was shipped from China) I was actually very pleased with the lights. Nice quality, pretty much as I expected and accurate to the advertised photos. When I emailed the company to chase up the delivery I received an immediate reply. I expressed my concerns and was reassured with their response.
DO NOT PURCHASE — they don’t comply to Australian standards, they kept blowing the fuse.They are cheaply made out of china and they do not refund/allow you to return despite not complying with Australian standardsThey should be shut down it’s an absolute scam and they don’t have an Australian contact despite making it look like they have a Aus phone number, all correspondence is via email - beyond frustrating - AVOID AT ALL COSTS!
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