Review Time
The price was affordable, but delivery took 9 working days instead of the promised 4-6 days. With the holiday season, the total wait reached 13 days. I would have been okay with this delay if I hadn't ordered it as a gift, trusting the indicated lead time. When I contacted the seller, there was no apology for the delay, just an explanation that weekends are not considered working days, which is incorrect for Saturday.
The price was low, but the delivery took 9 working days instead of the promised 4-6 days. With the holiday season, the total wait ended up being 13 days. I wouldn't have minded if I hadn't ordered it as a gift, relying on the indicated lead time. When I reached out to the seller, there was no apology for the delay, only an explanation that weekends are not counted as working days, which is incorrect for Saturday.
I ordered a phone on Black Friday. After waiting for 14 days, the support team informed me they didn't have the item and wouldn't send it. They offered a similar phone for a higher price. After I accepted the offer, they stopped responding to my emails. I will not purchase from this seller again. Poor customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
MobileShop gives you a chance to quickly and easily find the mobile phone you want and have it delivered to your home in no time, regardless of your location, as long as it is in one of the countries of the EU. In addition to phones, we also offer other popular electronic devices.
