Review Time
Momentum Solar is an absolute disgrace of a company. Hiring them was the biggest mistake I’ve ever made. They are liars, scammers, and completely incompetent. They damaged my trust, wasted my time, and treated me like I don’t matter at all. Their so-called “customer service” is nothing but excuses, empty promises, and a complete lack of accountability. Once they get your money, you’re on your own.This company should be ashamed of how they operate. I wouldn’t recommend them to my worst enemy. If you value your home, your sanity, and your wallet—stay far, FAR away from Momentum Solar. They are a nightmare, plain and simple.
Installed solar panels and they looked used and beat up. called several times to no avail as their customer service is non existent. charged me for new panels that look used. They also make lots of false promises. was told my panels would cover 101% of my usage and its more like 65%. what a waste this has been and now im stuck with a much more expensive bill between the financing and the electric its not producing. Also the installer left water bottles stuffed in between the panels to show the poor workmanship. would not recommend at all.
Wow. They will not stop harassing me. Look at their BBB profile, I just left a review and apparently they have a problem calling and harassing a lot of people.Don’t give them your number, 22 times they’ve called me since yesterday, several times and hour. They call more after I asked them to stop bothering me. Just hang up. Sick evil people I think just out if Their minds, I’m shocked at the thought I might have used them for solar. Absolute bottom of the barrel company i think To doo This to people. Next week I’ll have my new phone number, thankfully and they can’t harass me anymore
Multiple pushy phone calls to agree to an on-site appointment, then no one showed up for that first appointment. At second appointment I explained structural issues with my roof (and no attic, so can’t make reinforcements), So, rep said she would send that info to her engineers. After waiting 15-20 minutes she showed me a diagram of panels on my very low-pitch roof on her tablet. The diagram misidentified how my roof slopes and where the ridges are, completely ignored my structural issues and violated state building code in a couple of ways. Evidently the “engineers“ were not that at all, we’re not qualified to of do actual structural analysis, and barely capable of just arranging panels on a roof. I ended the appointment and she looked like she was about to cry (I suspect their sales people are under tremendous pressure to sell every time). Later, I sent her an email asking to resolve the issues with my panel layout, but never heard back from her. Instead, I began to get a series of phone calls while I was on vacation trying to set me up with a new appointment with some new rep. I said that I was on vacation but they could call me after I got back but they persisted in trying to set up an appointment date. I told them we could talk and set that date up after I got home from vacation. Hung up the phone and a few hours later I got a call from a different person trying to set up this appointment. The same story, hung up the phone and several hours later I got a call from another person trying to set up the appointment. I tried again to get them to leave me alone until I got back from vacation and hung up the phone. A day or two later a fourth person called! I finally managed to get them to stop calling until I returned home. I got a call several days after I had returned home — this person tried to set up an appointment, would not listen to my questions about the layout I had been given and why I had received no response, and then she angrily ended the call because I was not able to guarantee that both my wife and I would be at the appointment. They don’t seem to be competent, and they are pushy as hell when it comes to their sales process. There are probably a dozen other solar companies in my area and a few I have dealt with seem to be very knowledgeable and have reasonable sales professionals — they will get my business before Momentum any day.
I had a challenging experience with Momentum Solar. While the installation process went smoothly and the technicians were very professional, we encountered issues with our solar panels after just a year of use. A technician came to assess the situation and identified that the problem stemmed from the Enphase micro inverters.One aspect that was frustrating was that Momentum Solar initially voided our warranty because we didn't purchase or install our battery system through them. They also required a $400 service fee before examining our system. However, we later found out that our warranty had not actually been voided, which was a relief. Ultimately, we decided to work with another company to resolve the issue, which turned out to be a positive step. This experience highlighted the importance of understanding warranty terms and exploring multiple options for service.
Company run by monkeys , they don’t show up for appointments scheduled to fix their mistakes installing solar panels not complying with city codes and failing twice city inspection, not owning their mistakes and not fixing on my convenience schedule because we also work for a living.
THIS COMPANY IS A SCAM!!!!!!!!The salesmen pretended to review our account statements from the electric company that we have (SECO), in order to draw up an “accurate” offer based on our average consumption. He lied to us stating that per our statements, our average was 10,253 kWh and he was going to install panels that would cover 10,590 kWh. According to this offer he developed, we accepted and signed. After the installation, we noticed that the panels were barely covering any of our consumption. We made several attempts to address this situation but we were just told to wait about a year to be able to see the benefits. It’s been over a year now and the situation has only gotten worse. We continue to pay the same amount on our electric bill from before the panels were installed PLUS the cost of the panels. This time we decided to contact SECO (our electric company) directly for help, and they told us that our consumption has always been 15,886 kWh, even prior to the panels. SECO explained that this would have been seen in our account statements that we provided the solar panel company. Therefore, the salesman falsified the consumption amount on our contract to provide a price that would get us to buy, knowing that this would not cover our consumption and we would be forced to pay more for additional panels in the end. Despite Momentum Solar having made this error on our contract, they continue to tell us that the only solution is to pay for more panels. Be very careful and do your research. There are a lot of great and genuine solar panel companies out there that are not trying to scam you, but once you sign with Momentum Solar you will be stuck and ripped off!!!!
I really hope this company goes belly up. I have never been deceived more by a sales representative in my entire life, as I have with this company. All of the important information given by the representative has turned out to be lies or misleading. This is the second time I am writing about this company and I will continue to try and warn people of the lies that they decieve consumers with. Here are the items I was deceived about:1. I was told by the sales person that I would not need to hold additional insurance on my homeowners policy since my solar system would not be large enough to require it. That was a lie and I had to carry an additional $1 million in liability. 2. I was told my system would be installed and running within 1 month and it took 6 months. They began charging me for the system before it was even producing energy.3. I was told there would not be any out of pocket expenses but I was told by my electric company that I needed to pay to have the net metering device installed. 4. I was told that the whole incentive payment(tax credit)can be used to put toward the cost of the system or i could chose to keep it and use it as I wished. The sales man even went as far to tell me a story about a customer that used the credit to take a vacation. He told me that if I use the credit to pay towards the solar system, my monthly bill would remain the same. If I chose to keep the credit and not pay it towards the system, my monthly bill would go up depending on how much I decide to keep and that I had 1 year to decide how I would like to use the incentive payment. I found out when I filed my taxes that this is a tactic these companies use. The sales person was not only misleading but lied directly about the tax credit. There is no way to apply the credit towards the cost like he said and now I am stuck with a payment that went up an additional $200 per month. I will make it my lifes mission to expose this company for the liars and cheats they really are.
Fast talking kid would not e mail me any info .. scammer I asked him to e mail me info !! Wanted to come with no appointment and just ignored my requests …went on internet and saw lots of bad reviews of Momentum .too
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Momentum Solar is one of the fastest-growing solar companies in the nation employing over 2,000 people nationwide. Founded in 2009, we’re an owner-operated industry leader that is dedicated to the customer experience as we provide affordable energy options to qualified homeowners. We handle the entire process from solar enrollment through customized design, engineering, permitting, installation and activation of every system to ensure a seamless transition to renewable energy.
Our mission is to enable our customers to take control over their rising electricity costs and start generating cleaner, price-protected power. We are committed to helping homeowners better the environment and achieve freedom from fossil fuels.
Have questions about solar? Ready to save on energy? Our team at Momentum Solar is here to help! Reach out to myinstall@momentumsolar.com today to get started or address any concerns. We're excited to brighten your future!
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