Review Time
I had a issue with my removable swan neck tow bar the lock got damaged, and I contacted tow trust, A technician called Gavin called me back within hours and assisted me with my issue from start to finish he was fantastic, great communication and support and amazing customer service, would highly recommend this company.
I had a issue with my removable swan neck tow bar the lock got damaged, and I contacted tow trust, A technician called Gavin called me back within hours and assisted me with my issue from start to finish he was fantastic, great communication and support and amazing customer service, would highly recommend this company.
My towbar became seized (my own fault for leaving it in for over 6 months) and I was looking at nearby garages that might be able to help whilst dreading the probable hundreds of pounds it would cost me to sort out. I decided to call tow trust to see if anyone there could offer advice and I am so glad I did! Luke from the technical department talked me through getting the towbar off, expertly diagnosed the problem over the phone and took me through how to fix it myself. I can't thank him enough for his help. 5/5 stars for top level customer service. I will absolutely recommend Tow Trust to friends because of it.
I purchased a tow bar from Tow Trust (supply only) and the whole process was straightforward and professional.The tow bar arrived as expected, well packaged, and exactly as described. Quality is excellent and clearly well manufactured. Communication was clear throughout and delivery was on time, which is always appreciated.Based on my experience on the supply side, I’d have no hesitation recommending Tow Trust for quality tow bar products.
Ordered Keys from this company after being recommended to them. Was charged over and above for keys..fair enough, my fault for not checking first. Was sent the invoice through to find had been charged £5.50 postage too. Took 6 days to arrive. They came via Royal Mail late and in an ordinary envelope for two small keys to fit a detachable towbar on a new car that we had bought that didn't have any. I called spoke to a guy..he said he checked their system..said maybe next day they would arrive! I emailed rhe company saying I wasn't happy with service, no response from this. So if you need something quick don't use this company. And also check all inclusive pricing too.
I had my tow trust towbar fitted 7 years ago and not used much this year. It was getting stiff to remove so I contacted them for advice. They were really helpful and as I was passing they suggested I call in so they could inspect it. It was fantastic “old fashioned “ customer service all the way. A very warm friendly welcome, full explanations of what had happened and how to maintain properly in the future. I cannot recommend them highly enough. Many other companies could learn a great deal from their customer service level. When I next change my car there’s only one make of towbar being fitted
Easy to order,came on time, well packaged. This towbar is of a high quality and looks and feels very strong. Everything was in the kit that you needed. Instruction were clear and it fitted my 2014 freelander 2 perfectly. I did remove my rear bumper to make it easier to fit but not necessary. Would recommend this company.
I spoke to Gavin in the technical dept today requesting advice about a tow bar issue relating to towing our caravan. He was incredibly helpful and after sending photos of the problem he quickly resolved the issue. We were delighted and certainly would recommend Tow Trust Technical Dept
Outstanding Service from the Technical Team After 10 years the handle on the neck of my Towbar needed replacing. The Tow Trust team replaced the handle, serviced the neck without charging a penny at their Atherstone base. All with a chirpy service wrap from yonder years.Tow-Trust stand by their products and
Claim your business profile now and gain access to all features and respond to customer reviews.
Tow-Trust Towbars Ltd are the UK's largest manufacturer of Towbars, Rear Under-Run Protection Devices (PRO-TECT), rear access solution steps (PRO-STEP) and towing accessories. Based in Atherstone, Warwickshire the company has set about forging a formidable reputation amongst the trade for supplying the highest quality products. From commercial and non-commercial Towbars and vehicle specific electric kits to an expanding range of trade accessories, Tow-Trust are confident we have the right towing solution for you. See more
ottocast.com
acura.com
autobahninkent.co.uk
tonneaucovered.com
fabreguesbicicletas.es
extended-vehicle-warranty.com
warrantyfirst.co.uk
thzcustomworkshop.co.uk
lindleysautocentres.co.uk
warrantyassist.co.uk
