Review Time
We rented from this service last year, using a six-berth for 5 weeks in Australia, marking our fourth hire. The van was mechanically sound, but the left indicator had a warning light every time it was used. The quality and maintenance were quite poor. The ladder lacked hooks to secure it, and the TV never functioned at all. There were missing covers over sharp corners, which was concerning. The outdoor table was broken and wouldn't support its back legs; we were advised to buy a new one, which took us most of the day in 40-degree heat. The automatic step was inoperable, and the toilet basin frequently fell down during use. My sister almost fell when I braked suddenly, as the Velcro under the cushions was non-existent until I fixed it with a staple machine. The water tank gauges never changed, leaving us without water at times. The slide-out door for cups and glasses lacked a latch, causing it to fly open while driving. I reported these issues to the service, and after two months, I feel no satisfactory solution has been offered, just ongoing reviews. I doubt anything has improved since. My recommendation is to choose another service for future rentals.
I really appreciate the help! I attempted to book twice but encountered issues. You checked with the provider and clarified that the motorhome was an automatic, prompting me to book it right away. I give 5 stars; without your support, I wouldn’t have been able to travel with the motorhome.
I truly appreciate the help I received! I attempted to book twice without success, but you reached out to the provider and clarified that the motorhome is an automatic vehicle, which prompted me to book it right away. I give 5 stars because, without your support, I wouldn't have been able to travel with the motorhome.
The rental vehicle we booked (and paid for in full) was absent when we arrived at our destination! Our entire vacation was at risk of being ruined. We had to search for a replacement vehicle on our own (after being stuck at the airport for over 10 hours), and we are still waiting for a refund from the service. EXTREMELY DISSATISFIED :-(
What made it so easy was the swift email exchanges with the representative, who consistently responded to my numerous inquiries before the booking. This made a significant difference and instilled trust. The booking process is incredibly straightforward.
We have used this service for several years and consistently found them to be the best in the industry. The staff is always helpful, and if they are unsure about something or face an issue, they respond swiftly. Last year, we needed to modify our booking due to flight changes, and it was handled quickly and smoothly.
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Motorhome Republic is an Online Travel Agency specialising in Motorhome, RV and Campervan rentals worldwide. With supply in 38 countries across the globe, our team of dedicated and knowledgeable motorhome experts are confident we can find the best option to suit your needs.
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