musicstorelive.com

4.8
4.8 Based on 621 reviews

We bring the local music store to your living room: hi-res photos, gear videos & real player reviews. Call today: (866) 256-5725...

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Average Rating

4.8

/
5

621 Reviews

5 Star
90%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
3%

All Reviews

Filter Reviews

Review Time

Robert Cheung
Thanks

Everyone at your store was great. Want to thank Fernando Fajardo especially! He was tremendously helpful and he provided excellent service. He gave me a super deal on my guitar. Thanks again!

5
Date of experience: Oct 14, 2025
Alberto
All perfect

All perfect! Cheers from italy!

5
Date of experience: Sep 05, 2025
Tony Hayek
I will definitely be purchasing from…

I will definitely be purchasing from you guys in the future. The sales person I corresponded with Fernando was excellent and stayed in touch with me and responded very quickly to all of my inquiries!! Top notch all around

5
Date of experience: Jul 30, 2025
Richard Chow
Fernando was amazing

Fernando was amazing. Fantastic customer service and so easy to deal with and delivered the item so fast. It was the easiest transaction ever. Thank you so much.

5
Date of experience: Jul 17, 2025
Setneck
Great deal

Great contact with Mr. Ariel Hernandez, friendly approach and commitment to help, affordable price, fast shipping, fully functional item. I highly recommend shopping at MusicStoreLive.

5
Date of experience: Jun 23, 2025
John S.
Always a pleasure trusting a large…

Always a pleasure trusting a large purchase to Music store live. Such an incredible selection of the guitars I actually want, and honest deals that I can still live with myself after… haha! Special thanks to Ariel H. for the attention to detail!Cheers!

5
Date of experience: Jun 23, 2025
Nate Dillon
Couldn't Ask for Better Service!

The staff was knowledgeable and helpful. They promptly researched the answers to specific questions I had regarding the bass guitar I wanted to purchase and explained things clearly. They set up the bass superbly, and kindly lowered the action as far as possible as per my request. Guitar Center had told me they only had this particular model of bass in two of their store locations in the entire US, so the fact that Music Store Live had it is a testament to their expansive inventory (and good taste, imho). The bass was set up and shipped in one day and arrived at my doorstep the next! Very quick! I could not have asked for better service!

5
Date of experience: Jun 01, 2025
Gary Lowery
Caleb Bishop

Caleb Bishop, the sales rep did a good job! However, the guitar came to me severely out of adjustment causing me to have to pay a tech guru to put it into specs. A high-dollar Custom Shop guitar should be perfect before shipping it out! The case came in damaged (not from shipping) Caleb worked with me to compensate for the damage. All in all, thank you and I’m tickled with the guitar!

4
Date of experience: May 31, 2025
John Sloan
MusicStoreLive always delivers…

MusicStoreLive always delivers perfectly. Great deals and great service. I have been using them for over 10 years and when I need something, MSL is who I contact first.

5
Date of experience: May 25, 2025
Awesome experience

Awesome experience, great prices. Went above and beyond

5
Date of experience: May 02, 2025

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