Review Time
The basic journal works well. But many premium and elite features are simply unusable. Replay is so buggy no reasonable developer would have released it. The customer service is good for basic questions but not much help when it comes to advanced features. They make you do a lot of work only to confess later the feature is still being developed.
Not worth the time. I'd test all features that you need from your journal during trial before committing to a full year and not take their word for it.
I would not be able to recommend it at this time.
I originally left a negative review because TraderSync could not process ITM option expirations from IBKR correctly, even though the correct intrinsic settlement values were present in the IBKR Flex Query. Other platforms (like TradesViz) imported the same Flex file without any problem, but TraderSync was reading the wrong field, which caused profitable ITM expirations to appear as full losses.At first support told me there was nothing they could do, and that no other users had reported the problem. Because of that, it seemed like the issue would not be addressed.However, after further discussion, their development team revisited the issue and implemented a fix. TraderSync now correctly recognizes expired ITM options from IBKR and uses the correct intrinsic settlement value in the PnL calculation. I tested it myself and it works as it should.Credit to the developer for resolving it. The system now behaves correctly for ITM expirations coming from IBKR.
I think the website is very nice, but you can't use their software if you're serious about trading. My account had generated a nice profit, while my second account remained in the red. I asked the same question, though. I hear Replikanto doesn't have these problems. I'm happy to pay a lot of money for good software, but unfortunately, this is very poor. I suspect there are too many delays, since they work with a cloud.
The basic journal works well. But many premium and elite features are simply unusable. Replay is so buggy no reasonable developer would have released it. The customer service is good for basic questions but not much help when it comes to advanced features. They make you do a lot of work only to confess later the feature is still being developed. Not worth the time. I'd test all features that you need from your journal during trial before committing to a full year and not take their word for it. I would not be able to recommend it at this time.
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The most versatile and complete trading journal for the active stock, futures, forex, options and crypto trader.
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