Review Time
My experience from booking to having the job done was seamless, positive, quick and great. My Auto Shop Wellington was amazing and went the extra mile to help me with an additional issue in order to pass a WoF. They even followed up with a friendly call to see how I got on. Would definitely recommend if you are in Wellington!
My experience from booking to having the job done was seamless, positive, quick and great. My Auto Shop Wellington was amazing and went the extra mile to help me with an additional issue in order to pass a WoF. They even followed up with a friendly call to see how I got on.
Would definitely recommend if you are in Wellington!
Truly awful experience with MyAutoShop. A screw up on their part left me an extra $300 out of pocket. When I tried to complain I was met with some of the rudest, most inconsiderate customer service I have ever experienced. Got ignored and brushed off so bad I had to email the CEO. Considering he also didn’t really seem to care, feels like the organisation as a whole doesn’t value customer satisfaction. I’m not usually so much of a Karen, but these people drove me genuinely insane with their awful stonewalling tactics and blasé attitude.
Inspection says ‘good condition’ but missed obvious visible rust which isStructural and now vehicle needs fixed so no car for work for 1 week + costsThen report says (after I paid) ‘will not identify rust or corrosion;’ so basically paid $268 for nothing really unhappy and unsatisfactory complete waste of time
I had Chris today to come out and replace my radiator .. What an awsum young man … He was cheery polite and very efficient and left my car in a tidier condition than he found… He did a great jo b and i highly recommend👌
Been waiting since December for them to sort our car out, numerous calls to ask on updates and just lately last week called to follow up after getting nothing since January and they had no notes on file about what needed to be done on our car, sent them an email of what needed to be done, only to ring today a week later and apparently no email was sent and no notes still on file of what needs to be fixed ! Asked them to call my partner and no call was made as he has all the information on the car. Bloody ridiculous.
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My Auto Shop thinks about car maintenance differently. We provide a trusted and convenient way to keep your car running smoothly, without all the hassle and confusion.
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