mycityhome.es

3
3 Based on 21 reviews

¿Buscas un buen rendimiento de tu vivienda sin tener que ocuparte de nada? My City Home ayuda a decenas de propietarios a hacerlo sin preocupaciones....

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Average Rating

3

/
5

21 Reviews

5 Star
43%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
48%

All Reviews

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Review Time

Glynis Turner
Significant issues reported to authorities

During my stay at an apartment rented through the service, I faced numerous problems. The apartment was not properly registered, and staff entered without notice. I was charged for repairs and had my deposit withheld without explanation. The rental agreement contained clauses that seemed to violate local consumer laws. This experience has been reported to the relevant authorities. I recommend against booking with this service and encourage others to report similar issues.

1
Date of experience: Dec 16, 2025
Jade Walker
The most disappointing experience

I encountered significant issues during my stay in an apartment rented through the service. The apartment lacked proper registration as a tourist rental, and staff entered without notice or consent. When the air conditioning failed, I was instructed to cover the repair costs myself. After vacating, my deposit was withheld without any explanation, and the company ceased all communication. The rental agreement contained several clauses that seemed to breach local consumer laws, including unjustified fees and vague penalty threats. Important documents were only provided in the local language, seemingly to confuse international guests. This case has been reported to local authorities. I strongly advise against booking with this service and recommend reporting any similar experiences.

1
Date of experience: Dec 16, 2025
Erika
Highly discouraged

The service provided was extremely poor, and the property was in terrible condition. There were issues such as cockroaches in the bathtub and a strong musty odor.

1
Date of experience: Sep 01, 2025
Krista
Fantastic experience

The apartment was impeccably clean, well-equipped, and situated in a prime location. Communication with the team was excellent. I would highly recommend it to anyone visiting the area.

5
Date of experience: Jul 30, 2025
Rosemary Johnson
Stay away from this company

I had a scheduled appointment at an apartment, but no one from the service showed up. They seemed to be online but were unresponsive. I was asked to provide personal information and activate a payment method, which raised my suspicions. I believe this service is attempting to deceive potential tenants. I strongly recommend avoiding them.

1
Date of experience: May 19, 2025
MasterKillerCZ
Avoid this rental agency

My experience with this rental agency was marked by dishonesty and unprofessionalism. I paid a significant amount, yet received no refunds or transparency regarding charges. They imposed hidden fees and illegally accessed the apartment without consent. I later found numerous complaints from other victims. I strongly advise against renting from this agency and have reported them to local authorities.

1
Date of experience: Apr 03, 2025
Seth Reed
Just what I needed.

The booking staff was wonderful and provided exactly what I was looking for.

5
Date of experience: Mar 28, 2025
Refrosquis69
Avoid at all costs!

This has been one of the worst experiences I’ve ever had. The company was unhelpful and kept charging for things that were supposedly included. I had issues getting necessary documents for my niece's appointment. I would never work with them again.

1
Date of experience: Feb 24, 2025
Rebecca Carter
Questionable charges

We booked through a platform with a nonrefundable fee, but later discovered a deposit was requested outside of the platform. Upon arrival, the apartment had issues, and we had to seek alternative accommodations. They later wrongfully withheld our deposit and attempted additional charges. I advise against making any payments outside the platform and recommend reporting their behavior.

1
Date of experience: Jan 29, 2025
Merrilyn Kelly
Spacious and centrally located

The apartment was nice, spacious, and clean, making it an ideal spot for couples and families. The kitchen was well-equipped.

4
Date of experience: Jan 04, 2025

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