mydreamflight.co.uk

4.4
4.4 Based on 381 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

381 Reviews

5 Star
79%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
13%

Filtered Reviews

Filter Reviews

Review Time

Percival
Poor customer services

I booked a flight with a lady called Sarah and she gave me till the 23rd of August to pay the balance. I called on the 22nd of August to request the link to make the final payment, I was told that Sarah is not available, however, someone else will call back. I then called again on the same numerous occasions and was reassured that someone will get back to me, unfortunately, no one did. On Tuesday 23rd of August which is now the deadline to make payment and I called again on numerous occasions got the same response that she is not available but someone else will call back and send me the link for the payment. On Friday the 26th August, I called again and only to be told that I have missed the deadline for the payment and the price has now increased, by £600 more, which I told them it's no fault of mine if the agent dealing with my booking is not around and all the others just keep making promises to call back but never did. The agent Annie Marie was so rude and didn't even give me a chance to explain, how I have been calling them but no response. I then requested my deposit which I was told I will get back within 24hrs and it's now more than 24hrs.

1
Date of experience: Aug 22, 2022
Anna Varga
Thanks so much for your help Ali Harris.

5
Date of experience: Aug 21, 2022
Serena Foster
Brilliant support rendered which left…

Brilliant support rendered which left me thrilled.

5
Date of experience: Aug 20, 2022
Trudy Cooper
Brilliant professional experience with…

Brilliant professional experience with Sunny

5
Date of experience: Aug 20, 2022
Faye Reed
Trip

Mr Ally made my booking experience marvelous.

5
Date of experience: Aug 19, 2022
Sharon M.
Lovely Experience

My experience was lovely..Thanks to Mr Ally for a wonderful experience.

5
Date of experience: Aug 19, 2022
Lana Coleman
Wonderful Experience

Wonderful Experience. Kudos to the entire crew for their prompt and excellent service.I'd definitely recommend Trustpilot to anyone.

5
Date of experience: Aug 17, 2022
Stephen Foster
They helped me get to my destination on…

They helped me get to my destination on time .. it's really nice

5
Date of experience: Aug 15, 2022
Greg Barnes
As everyone can see

As everyone can see, my review is authentic and it’s been verified. Don’t be fooled by the fake and positive reviews. It’s SCAM, FRAUD AND DECEIVING. Stay away from them, still no refund and I won’t be tired of writing the reviews. They tried to silence me by asking My reviews to be verified. Let’s open a Facebook page dedicated to them and expose them

1
Date of experience: Aug 08, 2022
Increase Fisher
Sunny went out of his way to offer the…

I will recommend my dream flight to anyone traveling. The customer service was top notch. I was attended to by Sunny,he went out of his way to offer the best service he could despite the fact it was on a Sunday.

5
Date of experience: Aug 07, 2022

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More