Review Time
have purchased the boxer shorts each year for the last 3 years and they were great. This year I bought my daughter a silk nightie/robe. It is so bad. So short and nothing like the picture. It’s more like a top. It’s a faded colour and poor quality with threads hanging off and the worst part is the picture of her dog is totally the wrong colour. It was over $50! 🤦🏼♀️ The response I got was pretty much too bad. No apology or offer to rectify. Shocking customer service. They just keep sending a generic reply.
I placed my order. I am extremely impressed with the communication and the under promise & over deliver attitude. Jason has gone ABOVE & BEYOND to make sure my order is shipped out as a priority order. I’m in love with this company, what they sell. I have shared with family & friends, I can’t wait to open my mail when it arrives. Keep doing what your doing. I will be buying many gifts from this company, they are magic. 🙏🥰
I ordered a blanket and socks. Socks are ok. They are of a strange material but suitable for what I want. But the blanket was awful. Picture looked demonic with the squiggly lines through it and even the mauve/ purple colour was different. The company were originally quite helpful and said they would remake it. But when I emailed ( using the email track ) they said they had no idea and would a 15% refund be suitable? I was surprised but did finally get a full refund agreement but only if I removed the review on Facebook. The review is honest! Why should I be blackmailed to remove it?
Thought this was an Australian company, as the website says myfacesocksau, and says in victoria, I got a notification saying it's out for delivery in the United States, from china, I'm in Australia, will be interesting to see if I even get them!! Update I did get them, except because it's in China and I thought Australia I ordered medium and of course too small, paid nearly $100 for these pjs and it's cheap slinky material however the photo on them was very good!
The service was fast. It was a last minute Father’s Day purchase ordered a week out, and arrived to NZ on time.The purpose of this purchase was a bit of fun, how hilarious is it having your kids faces on socks! Such a great Father’s Day present for my husband.It was pretty funny when my husband opened one of the packs, and a sock with a strange man’s face was paired with a sock of my young daughters face. I emailed them and had a prompt reply saying they will remake & resend. I understand accidents happen, I was just impressed with the great customer service when I emailed to let them know. A note to anyone deciding colours… The printing doesn’t go right around the sock, it’s printed flat on both sides, so there is an unprinted line down the edges, so I’d probably recommend a lighter base colour to make it less obvious (I chose black, so it’s quite obvious). The faces are printed clearly which is great.
I purchased a pair of personalized photo socks, when the socks arrived, I was surprised, my daughter's face was printed clearly on them. The customer support was very helpful and the shipping was fast, I got my socks in good condition and in short time.
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Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...
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