Review Time
This merchant engages in questionable practices, taking 50p without any user interaction. My bank recognized this as fraud and issued a refund. However, the merchant then charged 29.99, which my bank failed to block due to the method the merchant uses for transactions. It appears as a point of sale transaction but does not appear in my subscriptions or wallet. I have reported this to the relevant authorities, including the platform, to prevent further transactions.
I had a very disappointing experience with this service. I took the online IQ test and paid £1.00 for the certificate, which I didn't mind at first. However, I later discovered a withdrawal of £25.98 from my bank account. I reached out to the support team for a refund, but after 28 emails, I still haven't received one. I strongly advise avoiding this service altogether. It's a complete scam.
CAUTION: I had to retrieve my funds due to unauthorized charges. I thought the issue was resolved, but today I've been targeted by multiple sites attempting to scam me. It seems my personal information has been compromised, as there's no other explanation for this. UNFORTUNATE NEWS!
I shared my experience regarding unauthorized money withdrawals from my account. After some back-and-forth communication, I received an apology via email, along with a note about new management aiming to enhance their practices. They canceled my account, which I was unaware of, and issued a full refund. It was quite stressful, but mentioning the possibility of a chargeback led to a resolution. Chargebacks can severely impact a company's financial reputation. I appreciate the refund, but I won't be using their services again.
WARNING: I had to recover my funds after unauthorized charges. I thought it was settled, but I've now received multiple scam attempts from various US IQ websites. My personal information seems to have been sold, and there's no other explanation for this. DISAPPOINTING NEWS!
Unfortunately, I missed the first payment of £29.99 and have now lost £59.98. I tried to stop their subscription, which many would call a scam. I contacted my bank, and they stated they’ve blocked any further payments. I reported it as a scam, but they claimed the terms on the website prevent refunds. It's frustrating that, despite numerous complaints, no warnings are issued against payments to this company. I will be escalating this issue further.
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