mysterystore.co.uk

4.4
4.4 Based on 201 reviews

We are a genuine and trusted retailer offering women's, men's and children's high-street clothing, at a fraction of the recommended retail price. All our products are sourced and purchased from reputable wholesalers and manufacturers, who are trusted to p...

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Average Rating

4.4

/
5

201 Reviews

5 Star
81%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
10%

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Eliza Kelly
Doesn’t even deserve 1 star rating

Doesn’t even deserve 1 star rating. I ordered some trousers and accidentally didn’t provide the house number when writing my address but did include all other address information. I quickly emailed the given email address once I’d realised my mistake minutes after making the order and have heard absolutely nothing back. I have sent endless emails and have not had 1 single response, I understand it was my original doing but to be completely ignored and no communication as to where the item even is, just shows a terrible customer service. Quick to take your money but when you require some communication and help to rectify the issue, absolutely nothing. Will never ever use this company again

1
Date of experience: Feb 23, 2022
Taran
Very sorry but you don't reply to…

Very sorry but you don't reply to emails and you take postal charges from the amount. After I have sent and paid return postage... no point in returning items...poor customer service

1
Date of experience: Dec 30, 2021
Moses B.
Excellent products

Excellent products. Quick despatch and delivery

5
Date of experience: Dec 26, 2021
DcEndercreep37
Order never arrived

Order never arrived. Didn’t provide tracking - contacted several times and no response. Opened a PayPal case for a refund so just waiting! Never using again!

1
Date of experience: Dec 25, 2021
Spring Powell
Excellent service speedy delivery will…

Excellent service speedy delivery will use again

5
Date of experience: Dec 02, 2021
Butch R.
Fab products

Fab products which arrived so quickly!

5
Date of experience: Nov 07, 2021
Ella
I ordered an item and paid for express…

I ordered an item and paid for express delivery that never happened and then asked for a refund that never happened Very disappointing

1
Date of experience: Nov 02, 2021
sdorian78
Good value and quick delivery

Good value and quick delivery, very pleased

5
Date of experience: Nov 01, 2021
Mable Reed
Very happy with my purchase and…

Very happy with my purchase and delivery was as ecpected shoes are lovely great value for money

5
Date of experience: Oct 24, 2021
Irene Long
Pleased I found this website

Stumbled across this website and bought a winter coat for my baby boy. Excellent value for money, fast delivery and a great coat from a leading retailer. Will certainly keep my eye on this site for future bargains.

5
Date of experience: Oct 17, 2021

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Business Details

  • We are a genuine and trusted retailer offering women's, men's and children's high-street clothing, at a fraction of the recommended retail price. All our products are sourced and purchased from reputable wholesalers and manufacturers, who are trusted to purchase directly from brand manufacturers.

    What is Ex High-street Fashion?

    It's quite simple. Ex high-street means that all of the items we stock have either been cancelled by chain-stores or have been sold on by the manufacturer, due to being overstock/surplus, thus no longer being sold on the high-streets. All of our items are brand new and in perfect condition. We do not stock returns or damaged goods.
    To comply with UK re-sale law, tags have been removed and labels snipped. This is done to ensure items purchased at a discounted rate are not returned to the store for a full refund.

    Authentic Guarantee.

    We work very closely with our wholesalers to ensure that any items we purchase for re-sale are 100% authentic. Tags will be removed and labels will be snipped in accordance to U.K re-sale law.See more

  • email marky197509@gmail.com
  • language https://mysterystore.co.uk

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