mystonefloor.com

4.9
4.9 Based on 232 reviews

This year marks a truly special milestone for all of us at Quorn Stone. As the second generation to lead our family business, we are incredibly proud to be celebrating 30 years. Our journey began in 1995 with a handful of hand-painted terracotta tiles fro...

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Average Rating

4.9

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5

232 Reviews

5 Star
96%
4 Star
2%
3 Star
0%
2 Star
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1 Star
2%

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Manon Griffin
Super welcoming visit today at the Surrey showroom. Kamal was very helpful, the showroom had a beaut

Super welcoming visit today at the Surrey showroom. Kamal was very helpful, the showroom had a beautiful layout of all sort of tiling, and I was able to leave with a few different samples, for free, in accordance to my needs. Have not yet purchased anything so unsure of that process, but would recommend a visit for any tiling needs!

5
Date of experience: Feb 26, 2026
Branches of Birch
We haven’t yet taken delivery, but the customer service adviser I spoke with, Melissa, was friendly

We haven’t yet taken delivery, but the customer service adviser I spoke with, Melissa, was friendly and polite and very helpful in assisting me with arranging delivery for such a large amount on the date I needed. She ensured I was going to have the necessary equipment for my delivery to enable it to be left where I would need it, and even tried to save me the extra payment necessary for the equipment by sharing the delivery schedule with another order, I couldn’t due to our own scheduling but it was very good of her to try. If their customer service is anything to go by I am sure I will love my new tiles

5
Date of experience: Feb 24, 2026
Agata Zebrowska
It’s one of the best tile/stone showrooms I’ve been. Very clean, nice displays, you can see all prod

It’s one of the best tile/stone showrooms I’ve been. Very clean, nice displays, you can see all products in a nice setting. Amanda was very helpful and showed us around and answers all our questions.

5
Date of experience: Feb 23, 2026
Peter
Based on my experience, I wouldn’t recommend. Tiles from the same box/colour varied noticeably in si

Based on my experience, I wouldn’t recommend. Tiles from the same box/colour varied noticeably in size, which forced uneven grout lines and left a poor overall finish. This only became clear during installation, and the website photos didn’t reflect the level of variation we received. Good luck 👍

1
Date of experience: Feb 05, 2026
Catherine McQuarrie
Josie was incredibly helpful and answered lots of questions I had about the tiles I finally chose. A

Josie was incredibly helpful and answered lots of questions I had about the tiles I finally chose. Aside from the tiles being the best out of what felt like hundreds of samples I saw from other companies, the customer service was outstanding! Josie was helpful, very knowledgable and friendly and made me feel very reassured throughout the whole process! Would definitely buy from Quorn Stone again.

5
Date of experience: Feb 05, 2026
MP26
Outstanding assistance from the support team

Outstanding assistance from the support team, who were incredibly helpful and friendly, resolving our issue right away. We've purchased tiles here before, and they consistently impress with their beauty and quality!

5
Date of experience: Jan 13, 2026
Melanie Taylor
An Exceptional Experience from Start to Finish

We were referred to the company by some friends, and our entire experience truly met those expectations. From the moment we arrived, the representative made us feel at home and quickly grasped the bathroom style we desired. She curated some stunning tile combinations for us, making the decision-making process smooth and enjoyable. The service was exceptional from beginning to end; the representative was always prompt in responding to our emails and eager to assist with any inquiries we had. Nothing ever seemed like too much trouble. We are extremely pleased with the experience and would highly recommend the company. We'll certainly return when it's time to select tiles for our kitchen. Thank you so much! 😊

5
Date of experience: Jan 12, 2026
Eileen Carter
Beautiful showroom visit

We visited the beautiful showroom, which offered a wide selection of tiles. We initially went to verify a few colors we saw online, and they matched perfectly in person. The staff were extremely helpful and friendly, making our experience much easier. We're excited to see the tiles in our home! Thank you!

5
Date of experience: Jan 11, 2026
Gavin Foster
Another great experience at the showroom

We previously ordered tiles online and were impressed with the service and quality. Our visit to the showroom continued this positive experience. We were warmly welcomed and received thorough guidance on products that met our needs. The staff were knowledgeable and friendly, which greatly assisted us.

5
Date of experience: Jan 10, 2026
Tonya Brown
Wonderful showroom tour

We enjoyed a wonderful guided tour of the showroom, which was extensive and well-organized. There were plenty of examples on display, and the staff were very knowledgeable. We received consistent support with planning and ordering.

5
Date of experience: Jan 09, 2026

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Business Details

  • This year marks a truly special milestone for all of us at Quorn Stone. As the second generation to lead our family business, we are incredibly proud to be celebrating 30 years. Our journey began in 1995 with a handful of hand-painted terracotta tiles from Manises, Spain. Small in size, but full of charm, they sparked a lifelong passion for natural materials that has inspired us ever since. Three decades on, our belief remains unchanged: that the right materials, thoughtfully chosen, can make a house feel like home. While we’ve grown over the years, our dedication has remained constant: to source timeless tiles and deliver exceptional service, backed by the expertise that comes from 30 years in the industry. Working closely with trusted suppliers around the world, we bring together an extensive collection of natural stone and porcelain tiles - pieces with character, made to last, and designed to be lived with for years to come. Browse our tiles online or visit one of our inspirational tile showrooms, located in Leicestershire, Surrey, Hertfordshire, Bury St Edmunds, Bristol, Solihull, Harrogate, Winchester and Essex.See more

  • email support@quornstone.com
  • call 01509416557
  • language https://mystonefloor.com

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