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nakto.com

nakto.com

3.6
3.6 Based on 162 reviews

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Average Rating

3.6

/
5

162 Reviews

5 Star
55%
4 Star
7%
3 Star
6%
2 Star
5%
1 Star
27%
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All Reviews

Filter Reviews

Review Time

Bridget Kimball
We have not received the throttle

We have not received the throttle. Customer service can't even verify that the item has shipped. Leaving us with an E bike that does not work.

1
Date of experience: Oct 22, 2025
Perry Stephens
Diligence in service…

It was nice to see that your customer service was so intent on making sure that the correct battery was identified.

5
Date of experience: Oct 15, 2025
Hanover Bikes, LLC
I've yet to receive the part requested.

1
Date of experience: Oct 14, 2025
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Baba Aziz
I bought and paid for a battery…

I bought and paid for a battery charger. It was shipped (I think), I received a tracking number (GFUS01013371828672 ). I cannot get any information on when and how the package will/when arrive.No useful information from Nakto or the shipping company was shared.Very frustrated customer, Aziz Baameur

1
Date of experience: Oct 10, 2025
Rick Ouellet
I placed an order and then you canceled…

I placed an order and then you canceled it a week later because you didn’t have stock. Could have let me know.

1
Date of experience: Oct 05, 2025
Tammy Diedrick
brand new battery and only last for 4…

brand new battery and only last for 4 miles before going dead. Same with the brand new bike i purchased. NOT ok for a 300 battery.

1
Date of experience: Oct 04, 2025
Joseph Stuckey
Good price and friendly and was helpful…

Good price and friendly and was helpful when I ask them a question about my bike battery

5
Date of experience: Oct 03, 2025
Dan
Great customer service

Great customer service

5
Date of experience: Sep 26, 2025
Carole M Davenport
The fact that the right battery was…

The fact that the right battery was shipped based on the pictures provided and received in a timely manner.

5
Date of experience: Sep 24, 2025
Jose Ramon Gil
Thanks you

I'm still waiting for my ordered screen. I've already changed several things and my bike doesn't work.🙁

3
Date of experience: Sep 22, 2025
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