Review Time
Everyone should be posting these also to the BBB — If this was the last place on earth available to host your website i would say do not use it. I have been having issues with my DNS records for week and am unable to even get on my account. I have left voicemails, sent emails and nobody works at this company apparently. Use go daddy - i would if i could but now im at the liberty of this apparently invisible company to release my domain to even transfer. Living a nightmare. Dont make the mistakes i made. I have also reported this to the better business bureau
Everyone should be posting these also to the BBB — If this was the last place on earth available to host your website i would say do not use it. I have been having issues with my DNS records for week and am unable to even get on my account. I have left voicemails, sent emails and nobody works at this company apparently. Use go daddy - i would if i could but now im at the liberty of this apparently invisible company to release my domain to even transfer. Living a nightmare. Dont make the mistakes i made. I have also reported this to the better business bureau
Brian and Ryan are very unprofessional and do not listen to people or the information sent to them. Questions are always met with I don't know or minutes of silence like they are looking up the answer or using Chatgpt to answer the questions I am asking. Brian is extremely hostile and loves to escalate the situation. One of the worse representatives I've had the displeasure of talking to.
This registrar hosts phishing websites, and then protects them. Does not heed to abuse complaints. This registrar hosts a scam website tournamentsite.comDespite repeated complaints, it refuses to take down the website. There have been too many victims of phishing- but the website still stays up. Why is the registrar protecting this website?
NameBright is the worst platform for managing your domains. You cannot access the website normally; you must go to legacy.namebright.com and then click 'Try the new one (namebright)'. Sometimes it won't open because of Cloudflare verification and gets stuck there. Such a waste of time. Namebright, you have to find a solution for that.
I have searched about domain name then i checkout to see if i have promo code or something like that and it didn't show credit card details or anything just it registered and took money from my card then i sent it to customer service but they replied we can't refund
NameBright / DropCatchI’ve been buying and reselling domains through NameBright / DropCatch, and honestly, it’s been a nightmare. • First, my account was blocked without warning, and I was asked to submit my ID. • I sent it right away, and after 3 days they finally reactivated my account. • But now, without any explanation, they’ve blocked me again.As a domainer, this is completely unacceptable. We invest money, time, and trust into these platforms, yet they treat accounts carelessly and provide zero transparency.It feels like they’re holding my domains hostage. Domainers deserve clear communication, fair support, and reliable service — not random blocks and unanswered questions.I cannot recommend NameBright / DropCatch based on this experience.
I accidentally bought a domain with an extra 's' and contacted support just minutes later to cancel it and request a refund. I clearly explained the mistake. Two days later, I get a generic response saying it's too late and nothing can be done. That’s unacceptable. I've dealt with other registrars and they’ve always refunded or offered a coupon as long as the domain was still under 24 hours. It’s a basic courtesy in this industry. NameBright? Completely rigid and unhelpful. This is the first and definitely the last time I’ll ever use their service. Total waste of time and money.
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NameBright is an ICANN accredited registrar that provides next generation domain registration services.
