Review Time
Most unprofessional, half ass, stress inducing company i have ever worked with... To make a long story short, I purchased a WAYYY OVERPRICED domain because i needed it for my E-Com site..I go to configure it and i am locked out of my domain. I contacted namebright 8-9 times and still no reply. after reading other reviews it is clear they do not give a single f about customers and only want your money and will take it without even fufilling theyre end of the deal. If i could give it a 0 star i would.
Unethical practices to undermine small business. An error in renewing my domain has now left me being held to ransom for the time of £3000 for my domain back. Avoid at all costs, they have no interest in providing a good service only to extract as much money as they can from domain names.
HugeDomains and NameBright stole my domain name. I had to pay over $5k for the domain name. I made payments for a year until it was paid off. I transferred into my own account at GoDaddy.A few months later, Name Bright AKA HugeDomains, transferred the domain name back to their account without my permission. They are now playing as if they did not do it and that GoDaddy has a bug. Meanwhile, they own my domain name again! I am working with GoDaddy to get it back. I have proof of their scandalous actions. You can get your domain name back if you act fast. 3 - 4 days.NameBrights website is very old, buggy and out dated.Very stressful to deal with.
It is shocking that a company like NameBright can get away with the terrible customer service, bad business operations and all around ABUSE of its customers. Come on lawyers- this is a company begging to be sued!!! Help!!!!
The interface to manage domains looks like something from 1998. It's slow, old and buggy. Worst customer support of any registrar. I've had tech support literally hang up on me because they didn't have the time nor the patience to help me with an issue. Lots of upsells, uncompetitive pricing, and horrible support make NameBright a registrar to avoid.
Seriously, who would ever use this service to sell a domain name? Their TTL on their name servers is 14 days. I didn't have anything against them prior, I was just using a different registrar. When I transferred my domain out, the deleted the DNS zone, but they don't remove the SOA and NS records on their servers. With a 14 day TTL, this means some servers don't update for hours, days or weeks.This basically punishes you for moving your domain, and they can hold you hostage.If you are selling domains, do a favor to your future customers. Don't use Name Bright.
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NameBright is an ICANN accredited registrar that provides next generation domain registration services.
