Review Time
Thought things were going well untill I Got emails from our estate agents saying our cash buyers were going to pull out due to paperwork not being in place. failed to communicate important information, forgot to do id checks, add my name onto account which I only found out when I rang them as they didn’t have a file with my name on. forgot to update myself of any changes my ex made which I only found out when I queried some wording in an email, this then ended up costing double the original quote. Also agreed to hold moneys then decided they wouldn’t do this once I’d signed the forms.
Ellie has been absolutely wonderful throughout the whole process of selling our property. She has kept us informed every step of the way and I will definitely be asking her to assist when we purchase our next home. Amazing service from start to finish.
Ellie Green from the Preston office was exceptional in all matters. Everything was dealt with professionally, expediently and equally important with honesty.Everything pertaining to our recent purchase of a property were handled trouble free, at all times my wife and I had utter confidence that whatever needed addressing were indeed being done so. We cannot recommend her high enough, and will without doubt use again, Thanks Ellie, Stew&Becks.
Very pleased with the level of service provided from the Blackburn Office, ( Rural Team ) Swift communication and regular updates. I was especially appreciative of help and advice, outside of what is traditionally termed 'normal working hours.' Credit where credit is due. Thank you both.
I have been a client for 55 years, they hold deeds for 25 properties. I wanted to apply some important revisions to my Will. They would not advise me about it over the ‘phone and after waiting a week I was obliged to go to Lytham where I spent an hour with their Legal Director Wills & Estate Planning, Ms. Helen Gaskell.She made notes of my instruction to revise parts of the existing Will and I was promised, at the time and in a later email, that the document would be at my house on a specific date. The cost would be £900.00.Whilst Will reviews are free and new Wills are chargeable, I rather thought that charge for small amendments / revisions was a bit steep but I accepted the charge.Nothing arrived by post and there was no communication of any kind for the following two months by which time I had completely lost all trust in her and made other arrangements.I never had any full explanation for the failure to act on my instructions.I expected, but never had a personal sincere apology for the negligence. Mr. Richard McDowell, their head of Client Resolution maintained that the problem arose because I had not reminded their Legal Director of her obligation to carry out my instruction and post a Will to me.I would have expected a senior Director who presumably has a work diary and a secretary, to provide that which it offers on their brochure i.e. reliability, “ For Specialist Professional advice Rely on us “.
Very professional service, the solicitors team for real estates are very dedicated towards customers, from the first intro call to the solicitor in charge, well coordinated, quick responses, friendly-users app with informative documents, capacity is second to none in their leagues. (have had some experiences with some in the same areas)
Napthens,Solicitors, (Victoria Cross) provided a first class service in preparing our Wills. I had every confidence in her from the first interview, discussing our needs and explaining her advice succinctly and clearly.I would not hesitate in recommending her.
I am extremely happy with Napthens Solicitors. I requested a Will and LPA and Farida (Isaji) explained the process from start to finish. Farida was extremely patient and able to ensure my wishes were met. She produce both documents as I was finding it challenging. Farida was also able to fast track meetings so I could sign the documents. Farida is friendly, professional and polite and was able to provide me with what I needed. Thank you so much for helping me compile my Will and LPA and also representing me as an executor. I will definitely be using your services again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Napthens provides a wide range of legal services to meet the needs of businesses and individuals.
Based in the north-west with offices across Lancashire, Cumbria and Merseyside, we’re not limited by geography. We’re happy to meet ‘virtually’ and work with you in the way that best suits your needs.
uslegalforms.com
www.conveyancing-cms.co.uk
ctwsolicitors.co.uk
afortis.eu
cyberinvestigation.com
vacationownershipconsultants.com
awhsolicitors.co.uk
www.dpl-service.com
travel2morocco.com
montemove.com