nationalcarhub.co.uk

3.6
3.6 Based on 20 reviews

Quality Used Cars for Sale. Dealer with a difference. Great Prices. Great Vehicles. Great Service....

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Average Rating

3.6

/
5

20 Reviews

5 Star
57%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
38%

All Reviews

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Review Time

Donald
Avoid this place, serious issues with the vehicle

After just two weeks, the vehicle started leaking. Within a month, the transmission began failing. The young staff seemed nice, but the owner was not very helpful. I expect a response to this review, but the real issue is about standing by your products. Everyone knows that when you purchase a vehicle, it shouldn’t have leaks or lose power within such a short period. I even requested the best option available, yet I ended up with what feels like the worst vehicle that barely lasted 15 days.

1
Date of experience: Dec 02, 2025
Thaddeus
No follow-up from support after two weeks!

They responded to my previous review about communication issues, stating they wanted to address my concerns. I followed their instructions and emailed them, but it's been two weeks with no response. I just want to inform others that their replies here may not lead to any real resolutions.

1
Date of experience: Dec 01, 2025
Grover C.
Truck started leaking after two weeks

After just two weeks, my truck began leaking. A month later, the transmission started failing. While the young staff were great, the owner didn’t handle things well. I expected better support based on our discussions. It's common knowledge that vehicles shouldn't leak or lose power within three months. I even asked for the best truck available, but it seems I ended up with the worst one that barely lasted 15 days.

1
Date of experience: Nov 30, 2025
Kara Reed
Very Disappointed – Ongoing Issues and Poor Communication

I bought a used vehicle from this dealership and have faced numerous disappointments from the start. I was promised a thorough cleaning and preparation, but the car was delivered in poor condition. I soon found serious mechanical problems that should have been caught before the sale. After returning the vehicle for repairs, issues persisted. Communication has been frustrating, with calls and emails often going unanswered. Following further faults, I attempted to reject the vehicle within the 30-day period, but obtaining written confirmation has been a struggle. The dealership has also refused to cover reasonable expenses related to the issues. The entire experience has been stressful and far from what one would expect when buying a used car. I recommend caution to anyone considering a purchase here.

1
Date of experience: Nov 26, 2025
Gwendolyn Coleman
Avoid - Selling Faulty Vehicles They Can't Repair

I wish I had read reviews before buying a vehicle here. After purchasing, the car developed an engine fault warning. We paid for a warranty, but the repair team expressed concerns about the quality of work done. When we tried to follow up, we were caught in a blame game between the warranty provider and the dealership. Despite multiple visits, the engine light remains on, and the car frequently goes into limp mode. I advise against risking a purchase here, regardless of how appealing the initial deal may seem.

1
Date of experience: Nov 24, 2025
Very Professional Service

The representative was very professional. We are quite satisfied. Thank you.

5
Date of experience: Nov 15, 2025
Fleic
Professional and Friendly Service

The service was professional and friendly. They processed the paperwork quickly and explained everything clearly. I would have rated them five stars, but there was a slight communication issue when arranging the vehicle pick-up.

4
Date of experience: Nov 15, 2025
Newt Turner
Good Overall Service

Service was simple, professional, and knowledgeable. They were accommodating in holding my old vehicle for a week while I was traveling.

5
Date of experience: Nov 14, 2025
Gertrude F.
Excellent Service

Top-notch service. I have no complaints.

5
Date of experience: Nov 11, 2025
Pehrfekshun
Wonderful Customer Service

The customer service was lovely. The staff were very friendly.

5
Date of experience: Nov 05, 2025

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