nationalexpress.com

4.2
4.2 Based on 1.1K reviews

...

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Average Rating

4.2

/
5

1.1K Reviews

5 Star
65%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
14%

Filtered Reviews

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Review Time

Nicole Nicole
Disgusting

1
Date of experience: Nov 23, 2025
Gintas Vilkelis
A mixed bag

Positive: the bus left on time.Negative: the ventilation system seemed to be malfunctioning, the video display was displaying the "connection error" message the whole time, and the wifi seemed to be barely functioning: after a while, I gave up trying to use it.

3
Date of experience: Nov 23, 2025
Adrian Hallam
Never had a bad journey with National Express or it's Drivers but today's Driver was exceptional ⭐️⭐

Never had a bad journey

5
Date of experience: Nov 23, 2025
Marcus Barton
Great value

Great value, friendly service, easy booking process.

5
Date of experience: Nov 23, 2025
Anna
Transfer to London City Centre from…

Transfer to London City Centre from London Stansted Airport very easy and comfortable. Thank.you

5
Date of experience: Nov 23, 2025
Gary Guillon
I was helped on and off the coach and…

I was helped on and off the coach and help with my baggage. Very clean and driver polite.

5
Date of experience: Nov 23, 2025
Dympna McDonagh
Competitive price if travelling with children

The cost was very competitive due to discount offered at time of travelling with my young teenager. The service was punctual and comfortable.

5
Date of experience: Nov 23, 2025
Namispond Jamispond
Satisfied customer

Good price. Coach was on time and had a nice friendly driver.

5
Date of experience: Nov 23, 2025
Linda Luxmore
This journey was excellent and on time

This journey was excellent and on time. Just two stops for drop off which was quick and no hold ups. Past journeys because of more drop offs meant getting to destination late. I connect for onward journey so it’s worrying getting there too late for connecting coach

4
Date of experience: Nov 23, 2025
Claire
I thought the bus had forgotten to…

I thought the bus had forgotten to collect me from a small rural stop as I saw a bus also travelling to Victoria pass me by. I was driving off when the correct bus stopped and the driver kindly waited for me to park and let me on - Amazing service .

5
Date of experience: Nov 23, 2025

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