Review Time
As build partner for Youfibre, netomnia have responded to my complaint via Youfibre with the typical "computer says no" response. I have provided evidence showing why their network map and allocation of my property is incorrect, but nobody can be bothered to review this information or engage with me at all to understand why there is an issue.Apparently the house next door can receive the services, but I cant - despite our properties being serviced from the same pole, and the final pole connecting the cable to next door being located on MY property!Impossible to get a human being to actually discuss this, and having a physical visit to resolve this would be like asking for a miracle from the bible.
They refuse to install Youfibre then claim I was abusive to them so I am now file a lawsuit against them for defamation of character and slander also I will take Youfibre to court with them let’s have some money out of this incompetent people.
Absolutely disgusting company which I do not recommend.Damage has been caused to my property by their workers, bricks have been shattered and large gaps in my mortar.Alex completed the work. I also have CCTV of the operatives on my property who attended recently confirming the damage was done with a hammer!!!!Youfibre have refused to resolve this for us and have advised we need to liaise with there subcontractor Netomnia (who may I add is owned by the same directors)Netomnia failed to contact us for nearly 3 weeks and we’ve had to chase this with Youfibre who said they’d chased Netomnia - who still didn’t contact us.We’ve finally got in contact with Netomnia and promised a resolution on 2 occasions now and this keeps getting pushed back.Only to be told by Netomnia, that they also subcontract the work out themselves to a company. This company is MAP and I now have to wait for contact by them.Netomnia have apparently chased and chased, cc’d in managers and yet I’ve had no update other than ‘it’s with maps insurers they’ll contact you’Still I don’t have an outcome or an update, but my property is open to the elements and with this bad rain and windy weather I’m worried about further damage.Absolutely disgusting service!I’d never dream of telling one of my clients to contact my subcontractors and that they are dealing with it and that you can’t help me. My contract is with you!Youfibre, Netomnia and Map you should hold your head in shame.Photos are on my Google review 5 weeks this has been ongoing!
Making a complete mess of the pavements in my area. No warning they were going to be digging them up, blocking access and causing a lot noise. Asked a workman what he was doing and why, told him I don't want or need fibre or the pavement dug up. His response was it's a public highway. However I pay a service charge to live on the estate, it has not been taken over by the council. Tried calling the number on the sign and it cuts off! Can't get in touch with BT either.
Where to start?Firstly my installation with Youfibre was quick and efficient, then I was told my Internet couldn't be switched on due to high readings from the line.The installation guy said its in Netomnias hands now as there's nothing he can do further. So I'm now on day 3 of having no internet because I'm waiting for an engineer from Netomnia to flick a switch or something. I have had zero communication from them to keep me updated with when they're actually going to do something.I've ended up losing a days wage and my missus has had to travel into the office instead of working from home.
Title: Unfair Treatment and Blame Culture at NetomniaEngineer - East Midlands RegionTitle: Unfair Treatment and Blame Culture at NetomniaWorking at Netomnia has been a dreadful experience due to the pervasive atmosphere of unfair treatment and blame culture perpetuated by the management. A typical day at Netomnia is far from typical; it's characterized by stress, frustration, and constant fear of being scapegoated by management. Instead of fostering an environment conducive to growth and learning, Netomnia's management instills a sense of dread and apprehension among employees.The so-called learning opportunities are overshadowed by the looming threat of retribution for even the slightest mistake. Rather than taking responsibility for their actions, management chooses to deflect blame onto hardworking employees, creating a toxic workplace culture where trust and morale are non-existent.Navigating through the unjust blame game orchestrated by management is undeniably the hardest part of the job. Employees are constantly on edge, fearing repercussions for actions that may not even be their fault. This culture of scapegoating not only stifles productivity but also erodes employee confidence and well-being.As for the most enjoyable part of the job? There isn't one. Netomnia offers no reprieve from the oppressive atmosphere it cultivates. Employees are left feeling disillusioned and demoralized, with no incentive to excel or thrive in such a toxic environment.In conclusion, I strongly advise avoiding Netomnia at all costs. The company's culture of unfair treatment and blame-shifting not only undermines employee morale but also speaks volumes about its lack of respect for its workforce. Look elsewhere for employment opportunities where your contributions are valued and appreciated.ProsThere isn't one.ConsFast paced. blame game
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