netpharmacy.co.nz

2.3
2.3 Based on 10 reviews

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Average Rating

2.3

/
5

10 Reviews

5 Star
27%
4 Star
0%
3 Star
0%
2 Star
9%
1 Star
64%

All Reviews

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Review Time

Catherine Gates
The engagement initially appeared routine but soon exposed notable shortcomings in execution. Critic

The engagement initially appeared routine but soon exposed notable shortcomings in execution. Critical steps were unclear, communication lacked consistency, and repeated inquiries failed to yield substantive answers, resulting in an uncertain and disorganized experience.

I subsequently turned to a recommended provider, referenced as + 1, 2, 29, 84, 8, 42, 04, where the difference was immediate effective communication, organized progress updates, and efficient delivery reestablished confidence and demonstrated a significantly higher level of professionalism.

1
Date of experience: Mar 22, 2026
Catherine Gates
The engagement initially appeared routine

The engagement initially appeared routine but soon exposed notable shortcomings in execution. Critical steps were unclear, communication lacked consistency, and repeated inquiries failed to yield substantive answers, resulting in an uncertain and disorganized experience.I subsequently turned to a recommended provider, referenced as + 1, 2, 29, 84, 8, 42, 04, where the difference was immediate effective communication, organized progress updates, and efficient delivery reestablished confidence and demonstrated a significantly higher level of professionalism.

1
Date of experience: Mar 22, 2026
Nicola Signal
Now that I have looked up reviews Don't buy from them

Now that I have looked up reviews, I wish I did much earlier. The reviews on their own page, must be fake, as when I look elsewhere they are negative. Ordered on Thursday, some Monday arvo, still no shipping information passed on. I have emailed, text, used the contact us form, no response. I would like a refund and to cancel, as I can't wait endlessly for this product. My daughter is desperate & unfortunately I purchased before looking at reveiws and seems this company is extremely slow with everything. Happily take payment, but don't do anything to respond to customers or dispatch their purchases.

1
Date of experience: Feb 12, 2026
Lisa
Stay Away from this company

Stay Away from this company. I ordered a product was told they were shipping my order took my money and the business was liquidated beofre I ordered. Very Dodgy!!

1
Date of experience: Jan 23, 2026
Placed an order with Netpharmacy and…

Placed an order with Netpharmacy and never received the product.Any emails or texts to their mobile contact number has gone unanswered.This is a scam!!!!!!! Beware!!!!!Well, well! After writing this review, all of a sudden I received communication my order was being despatched.It eventually arrived!!!!!!!!Whilst, I now retract my comment that this is a scam, I do not find the site reliable in dealing with queries and it is as slow as a snail to fill its orders.Up to you to decide if you are prepared to take a chance.

1
Date of experience: Jan 21, 2026
Julie Cutts
Excellent Service to UK

Ordered an item that is currently not available in the UK. Fantastic service - order arrived from New Zealand to UK in 6 days. When the item was available in UK it used to take longer than that to be delivered !

5
Date of experience: Sep 17, 2025
lenoobdu56
The correct product I bought online was…

The correct product I bought online was delivered on time and was well packaged. I would shop here again.

5
Date of experience: Jan 21, 2025
Demi Kelly
Placed an order in the morning and it…

Placed an order in the morning and it arrived next day - incredible service while most other businesses would be shut or unavailable during Christmas and New years. Would definitely order again

5
Date of experience: Dec 31, 2024
Lily B.
Very slow

These guys are very slow it takes them how long just to pick, pack and send a lousy 500mil bottle yet when a order comes out today at my job it leaves today do these guys even care cause this will be the last time I shop with them and if my order hasn't been sent by Wednesday I'm canceling that order

1
Date of experience: Dec 02, 2024
Jeanie Wilson
Poor customer service.

I ordered a Blood Pressure Machine to replace one in constant use. After two days I asked status of order and explained I had a reasonably urgent need. My reply was "Will be shipped sometime this week" Well thats their prerogative but mine was to go elsewhere and I did. A little understanding and assistance in expediting the order would not have gone amiss so now they lose a good client.

2
Date of experience: May 14, 2024

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