Review Time
I purchased a hall console table. Unfortunately the doors were faulty. I contacted Newby House and received a very prompt reply - especially for a Sunday. The problem was dealt with a replacement offered. After a few delivery issues - not the fault of Newby House - I received my table in time for Christmas. I'm very pleased with it and I cannot fault my experience with customer service who were extremely helpful.
As the title says, the service is first class. I've been a customer of theirs for a few years now and wouldn't go anywhere else. The prices are better than I have found elsewhere, they sell quality goods and they keep you up-to-date throughout the process. Would highly recommend.
Found it so easy to get in contact with this company and answer my enquiries before I made a purchase. I actually spoke to a human being!!.....get so tired of robots trying to answer. Pleasant, helpful staff, order made, delivered quicker than I thought. Well packaged, good quality stuff. Thankyou Would definitely recommend and wiill be shopping with you again.
We purchased a smoked oak drinks cabinet in December 24. The customer service was excellent with the company responding the same day to our queries regarding the cabinet size. We received clear instructions on delivery and checking of the cabinet. We are very pleased with the quality of the cabinet and would recommend the company.
After having some bad experience buying an item online with another company, where the seller took the money and did not respond to query and commitment on delivery, I was worried about buying certain items online. I found an electric fireplace with “newbyhouseinteriors” which was referred to me by my builder, I reached out to “newbyhouseinteriors” to check on their response and get an understanding of the customer service / warranty etc. I must admit Richard from newbyhouseinteriors, responded to my queries within few hours and I am very pleased with the way he ensured that I am not dealing with a bot. I placed an order for the item after gaining some confidence with Richard & newbyhouseinteriors, the item was delivered within 2 days and well packed. My advice is to always pick up the phone try calling the company and email them to see if they do respond before placing an order. I highly recommend newbyhouseinteriors.
Ordered a marble dining table on the basis of the description and excellent price. It arrived as promised and the delivery guys were careful easing it into our house. The table exceeded our expectations and I can only say great things about Newby Interiors.
Very pleased with our purchase! The fire looks amazing and delivery was fast too! Would definitely order from here again! Just wish the company we ordered our sofa with were as good so that we could get to sit in our new living room and enjoy our gorgeous new fire!
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Established since 2008. We are a family run Ecommerce business specialising in reproduction and contemporary furniture.
We offer a wide range of living, dining, bedroom, office, conservatory and upholstered furniture. Brands including Baumhaus, Desser, Old Charm, Jual, Mark Websters, Bentley Designs, Nathan, Ercol, Bradley to name a few.
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