Review Time
I ordered a gift/package expecting the items shown and described, including specific upgrades like a premium wine bottle and a quality serving board. Unfortunately, every single item in my order was substituted — not just small things like chocolate, but also the upgraded wine and the serving board, which was replaced with a generic cutting board that was nothing like what was advertised.These weren’t minor or equivalent substitutions — they felt like cheaper replacements, which completely defeats the purpose of upgrading and carefully choosing a gift. This feels less like product availability issues and more like false advertising or a bait-and-switch.I’m incredibly disappointed and would not recommend this company unless they can deliver what’s actually promised — or at the very least, clearly communicate substitutions before the item ships. Buyers deserve transparency, not surprises.
New Jersey blooms delivered the most beautiful gift for my son and daughter in law. Everything they prepared was perfect from the champagne to the fruits, candy and crackers and cheese. They were perfect. I highly recommend them. This is the second time I order from them and they don’t disappoint
In the link I couldn't find how to put the desired delivery date and the wish note, so the staff reached out to me, which was very helpful. The only downside is that the package was delivered the day after it was intended. I don't know, maybe it's the time zone, but both times it was the next day. Other than that, everything was great
Purchased flowers and a bottle of champagne for my daughters new home. The flowers were shipped (not delivered) and were wilting when they arrived. There was no champagne....instead they replaced it with a chocolate bar. The chocolate was melted. They normally do not charge for the chocolate but I paid $50 for the champagne. Please find a local florist and do NOT use this service. They refused to do anything about this order because they said that they have the right to substitute under their terms of service. Substituting would have been ok if they had substituted wine for champagne or something similar. But, all that aside the flowers looked horribly wilted.
Worst online flower store ever!!They make you choose the delivery date and then they send the flowers whenever they want. When asked for refunds or simply to provide the service they promise, they refuse any customer support.It's a TOTAL SCAM!!! Stay away!!
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New Jersey Blooms is a U.S.-based flower and gift delivery company offering hand‑crafted, modern floral arrangements, potted plants, gourmet gift baskets.
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