Name: nibe.co.uk
Telephone: 03303112201
Rating: 4.0

Rendell Wilson Guest

Outstanding communication and professional service

The company maintains consistent communication once an appointment is made, with the engineer sending a message the night before the visit. My engineer was incredibly friendly, professional, and thorough.

Date of experience: Jan 11, 2026

Jayden Guest

1 month ago

NIBE guarantees consistent communication leading up to appointments

NIBE guarantees consistent communication once an appointment is set, and the engineer even sends a text the night before the visit. My engineer was remarkably friendly, professional, and meticulous.

Date of experience: Jan 10, 2026

Ciarán Anderson Guest

3 months ago

Attending the courses offered by NIBE is a great experience

Having participated in all of NIBE’s courses, I can confidently say it's among the best in the field. The trainer was exceptional, with a simple yet effective teaching method. His real-world knowledge enhances the experience, and having access to the trainer via the support desk builds trust and accelerates the troubleshooting process. Meeting some team members was also enjoyable, as it personalizes the experience. The training center is excellent, with live equipment to practice on, allowing for hands-on learning in a controlled setting. It’s refreshing to work with an innovative and leading brand like this. I highly recommend attending the training; you'll undoubtedly emerge more knowledgeable and confident.

Date of experience: Dec 02, 2025

Clare Carter Guest

3 months ago

David and Craig were incredibly supportive

David and Craig were extremely supportive during the commissioning process of our units.

Date of experience: Nov 12, 2025

Jaxon Guest

3 months ago

Two days of valuable training with Phil Barsanti

I thoroughly enjoyed both days learning about servicing and maintaining the product range. The course was well-delivered, enriched with relatable anecdotes that tied everything together. Thank you, Phil!

Date of experience: Nov 11, 2025

Paul C. Guest

3 months ago

Excellent course led by Phil

An excellent course presented by Phil. The structure was tailored for engineers preparing to work in the field, focusing on problem-solving with constructive solutions. I couldn’t ask for anything more.

Date of experience: Nov 11, 2025

Gaylord Butler Guest

3 months ago

Well-structured course by Phil

Phil presented the course very well, covering extensive detail and practical examples that were quite helpful. I would suggest providing slide handouts during the presentation to eliminate the need for rushing to take notes.

Date of experience: Nov 11, 2025

Ingrid Guest

3 months ago

An engaged and helpful engineer

The engineer was very engaged and helpful, explaining exactly what he had done and going out of his way to resolve an issue.

Date of experience: Nov 07, 2025

ET26 Guest

4 months ago

Highly efficient and informative

The service was highly efficient and informative.

Date of experience: Oct 30, 2025

Sheena Price Guest

4 months ago

Outstanding maintenance service for my heat pump

The engineer was very professional and knowledgeable. He went above and beyond to provide a thorough service and offered some useful tips. This was by far the best service visit for my heat pump. Thank you!