Review Time
Do not work with this company, worst customer service ever.
They sent me a defective remote...buttons did not press down and it should have been caught before shipping.
They refused to send a replacement or pay for the return until they received the product back (at my expense)
They ignored multiple follow up emails. I finally shared that this was a terrible process for a product that should never have been sent to begin with and this was their response;
____
Hello,
Since the product and service is terrible on all fronts, I have switched your exchange to a refund upon return.
Take care,
Brittany M.
Support Team
NorthCoast Keyless
____
So, no, they will not replace this or make it right. I elevated this to the head of customer service, twice, and did not get a response.
Do not trust this company. They don't care about their customers. Pathetic.
Do not work with this company, worst customer service ever.They sent me a defective remote...buttons did not press down and it should have been caught before shipping.They refused to send a replacement or pay for the return until they received the product back (at my expense)They ignored multiple follow up emails. I finally shared that this was a terrible process for a product that should never have been sent to begin with and this was their response;____Hello,Since the product and service is terrible on all fronts, I have switched your exchange to a refund upon return.Take care,Brittany M.Support TeamNorthCoast Keyless____So, no, they will not replace this or make it right. I elevated this to the head of customer service, twice, and did not get a response.Do not trust this company. They don't care about their customers. Pathetic.
Buyer Beware… Purchased a supposedly “New” FOB for our Lincoln which arrived locked to a previous vehicle and unusable. When reporting the issue, got the run around about whether or not it was the right FOB for the vehicle - - avoiding the actual issue. Returned the FOB and got a refund, LESS RETURN SHIPPING COSTS for their screw up.
After inadvertently putting my Jaguar Epace fob in the washing machine, I was horrified to learn the replacement would cost about $1000 from the dealer. Instead, I bought one from North Coast Keyless for about $140 and had it programmed by a local locksmith recommended by NCK for $295. Not only did I save about $500 but I also saved half a day of my time that would have been required to go to the nearest dealer, drop of the car for several hours until they got around to programming the fob, and then returning to pick up the car. North Coast Keyless sells the real Jaguar fob at a great price and is very straightforward to deal with.
Fob did not work. When I sent a email to swap out the unit I never received a reply. At first I was just thinking it was a fluke till I did a little research and found that this was a common issue with this company. I would suggest not doing business with this company. Proving to be a scam. I would have give them a good rating if they would have just done what they lead you to believe. Check other reviews.
I ordered a key fob for a 2005 Rav4. It arrived looking as if new and the company provided me with the detailed directions via email attachment. It was difficult at first. The directions were simple and well organized, but I found that even a slight oversight made a big difference. After maybe 8 or so tries I finally succeeded in programming the new fob. I must say that the directions were correct. I would use this company again under the right circumstances. They also publish with the directions that some fobs may need professional assistance, as not all fobs are a DYI project.
They sold me a locked Mercedes key fob for $100! I used the same reputable and trusted locksmith I've used for years to attempt to program the key fob I purchased. He explained that it was just someone's old key that North Coast Keyless hadn't unlocked. I brought it to their attention, and they were not concerned with it at all. They just said it was past the 30 day mark to return it. Fine - that's really not the point. If you were a legitimate company who sold OEM keys, wouldn't you want to investigate what happened? THE KEY ITSELF IS LOCKED and simply cannot be used at all. Their response was rude, flippant, and just...very shady. This was in email because you cannot even call them. What kind of a "business" doesn't want you calling them?I'd trust them as much as if you were buying out of someone's trunk...maybe you are. They don't even have an address, either. (FYI, the locksmith just programmed another key that he had. If I had checked with him first, I'd have known that I didn't even need to purchase from NorthCoast Keyless to begin with.)
Emailed the company to make sure I will receive a key fob unlocked and ready to program. Contacted them before purchasing so I wouldn’t have to go through this. Sure enough the key arrived locked. Emailed them back showing them that they told me it would arrive unlocked. They did not take responsibility and now I’m stuck with a key I can’t use. Won’t use them again.
I lost the fob to my 2023 Nissan Leaf. I contacted the local Nissan dealer and was told that a new fob would cost me $291.00 and programming would be an additional $125 for a total of $416. A local automotive locksmith quoted me a total of $298 using an aftermarket fob or a total of $443 for an original manufacturer’s equipment (OME). I bought a “gently used” fob from NorthCoast Keyless for $59.00 and paid my local Nissan dealer $149.93 (which included tax and $19.42 for “environmental/shop supplies”) for programming. I saved over $200! I admit that the plentiful negative reviews of NorthCoast at this site and the cautions the dealership mentioned to me about using anything but OME caused me anxiety, but, having gone through the process, I can only conclude that NorthCoast has a viable product and that comes with 30 day return and 90 day replacement guarantee and that the people at NorthCoast are honest. I commend NorthCoast and I commend my dealer for its willingness to work with me. That’s probably since I’m in Maine and Maine people are special.
Claim your business profile now and gain access to all features and respond to customer reviews.
coverland.com
fletesusa.com
horsepower-motor-centre.co.uk
planetx.co.uk
baronsborehamwoodbmw.co.uk
britannia-parking.co.uk
evtuning.com
www.nasibov.me
www.tnc-hamburg.com
proridecoachhire.com
