novalight-shop.com

2.4
2.4 Based on 41 reviews

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Average Rating

2.4

/
5

41 Reviews

5 Star
26%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
63%

Filtered Reviews

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Review Time

Ramona T.
I wasn’t used to it at first

I wasn’t used to it at first, and it felt a bit heavy on my face. But I kept using it, and after about four and a half months, I really started to see a noticeable difference in the firmness of my facial skin – it’s much more radiant and looks a lot younger now. It’s a real gem!

5
Date of experience: Nov 16, 2024
Azentag5790
I had a small issue with my Novalight…

I had a small issue with my Novalight mask order because I entered the wrong address during purchase. After contacting support, I was able to fix it in less than six hours. Huge thanks to the customer service team!

5
Date of experience: Nov 16, 2024
Isabella Sanders
The wrinkles on my forehead were a real…

The wrinkles on my forehead were a real struggle. They started appearing a few months ago, and I didn’t pay much attention at first, but it became a real issue over time. When a friend recommended the Novalight mask, I jumped at the chance, and I absolutely don’t regret it. My skin is much firmer, especially on my forehead and cheeks, and I’m much less self-conscious now.

5
Date of experience: Nov 15, 2024
Gertie Kelly
Appalling customer service

Contacted the company a number of times for a refund, I ordered 2 in error and wanted to return one. After several emails I was asked for a photo of the delivery, wjlhich I sent, and heard nothing back. A couple more emails were sent to them with no reply.

1
Date of experience: Nov 05, 2024
Jane Morris
The mask is very light

The mask is very light, and I can watch TV while it’s working. I’ve tried many products, but the NOVALIGHT mask has become my favourite.

5
Date of experience: Oct 16, 2024
Gary Anderson
I didn't exactly have a great…

I didn't exactly have a great experience, as only part of my order was delivered. However the part that was delivered, was the reason I bought it in the first place . My wife is 59 she has always looked after her skin. She looks less than 40. She's beautiful in every sense. But she says the novalite face mask is the best skin care product she's ever used. And believe me she's bought hundreds of items. So even though my purchase experience wasn't the best thier product was. And at the end of the day. The product, produced what it claims. Unlike many ,many other well-known products. Ps. The products that didn't arrive. Novalite refunded. With no quibbles. Kind regards Andrew cozens South wales UK

5
Date of experience: Oct 13, 2024
Kierra Adams
Regenmask experience

I have used the Regenmask for three months 3 x a week and have definitely seen an improvement in my skin. I no longer need botox for forehead frown lines as regularly, it’s now 6 months and I have not needed it.Friends and family comment how good my skin looks although I am not as convinced yet. I am pleased I look brighter for a few hours after I use it. My one criticism is the mask isn’t comfortable and leaves dents in my forehead where the screws are. This needs to be addressed as it isn’t pretty or comfortable and quite sore after. Hence reason for 4 stars and not 5.I do recommend to friends for the results but warn them it’s a little uncomfortable I will continue to use and feedback at a later date

4
Date of experience: Oct 12, 2024
Phoebe Morris
I would rate no star if I could

I would rate no star if I could. Purchased as ssw Facebook advert with link it Glamour magazine uk I think it was and so read that or what I thought was a legitimate webpage. There was also comments off people saying theirs had arrived and it was great etc. A few days after placing order the Fb advert and associated articles were no longer accessible and I then looked at the websites such as Good Housekeeping and other UK reputable ones that the company feature on their webpage. Surprise surprise no articles so for me it’s a scam. Tried to cancel, was unable to and it arrived. On opening the box the safety label is missing from the plug, there are no goggles, plastic around eyes on mask, the mask wasn’t covered as in appears used or another returns product. I would not dare try to plug it in as not safe and where or how are the company able to say it has NASA technology. I’m still trying to return for full refund and it’s not in my opinion a safe nor legitimate product. I would be terrified it would set on fire or damage my skin/eyes if I used it! Please please do not buy!!

1
Date of experience: Oct 07, 2024
Wilma Sanders
Scam product doesn’t connect together…

Scam product doesn’t connect together and no glasses! Shocked to read recent reviews!

1
Date of experience: Oct 04, 2024
Cari F.
Item feels like it’s electrocuting my…

Item feels like it’s electrocuting my face. I’ve contacted them to send it back as it’s faulty, but I have to ship to a island next to Madagascar which costs £170, they offered me a 40% refund which I accepted but now I can’t contact them as all emails bounce back

1
Date of experience: Sep 01, 2024

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