Name: novica.com
Telephone: 000000000
Rating: 3.8

Derin Henderson Guest

High quality

The items I buy from Novica are always of high quality. Novica's customer service is responsive and helpful when needed. I also appreciate Novica's fair trade philosophy.

Date of experience: Mar 07, 2026

Sandra C. Guest

1 month ago

I always receive amazing quality

I always receive amazing quality, I've been buying for a long time.

Date of experience: Mar 03, 2026

Linda Snyder Guest

1 month ago

Novica helps artists from around the…

Novica helps artists from around the world. The artwork is unique and beautiful. They stand behind their products if you have an issue. I highly recommend them.

Date of experience: Mar 02, 2026

Solange Tajchman Guest

1 month ago

I highly recommend Novica

I highly recommend Novica! I have been purchasing from their site since 2016 - mostly jewelry, clothing, and accessories from a variety of countries. Novica offers quality items at a variety of price points, and I feel that their pricing is quite reasonable. I enjoy being able to support Fair Trade artisans throughout the world. The merchandise arrives in a timely manner and beautifully wrapped - even without paying extra for gift wrapping. It is always accompanied by a note from the artisan, which is a special touch. The few times when an item was not what I expected, and I needed to return it, the return process was seamless. In addition, Novica offers incentives for savings- both through discounts it provides in emails, and the ability to accrue credits by using the site. It is one of my go-to companies!

Date of experience: Feb 24, 2026

Linda Sisneros Guest

1 month ago

Buying From Different Parts of the World

I like the fact that one can order different items from different parts of the world made by artisans and be able to help them also.

Date of experience: Feb 20, 2026

WB Guest

3 months ago

Bring joy with every purchase!

I started purchasing from Novica over 20 years ago as I believe in Novica's mission to support local independent artisans and their communities. I'm an Ambassador member now, having purchased at least 40 unique and beautifully made items from many different regions around the world. Novica is an ethical, mission-driven organization that brings joy to artisans and to me!

Date of experience: Jan 18, 2026

Julie Boggs Guest

3 months ago

White Lily of the Incas Blouse

I saw this beautiful white blouse in the NOVICA sales catalog; it appeared to have very much detail from the picture.Upon receipt I saw the meticulous detail of the blouse. It is really beautiful to behold.

Date of experience: Dec 29, 2025

Melissa Berry Guest

3 months ago

Did Not Deliver in Time

Guaranteed delivery before Christmas was false promise. Then instead of actual refund they offered $15 store credit which is useless since I won't use them again.

Date of experience: Dec 24, 2025

MC Guest

3 months ago

Customer Service is non-existent

Customer Service is non-existent. I had an issue with a gift I purchased not being delivered timely. The CS rep told me to contact the post office. I explained that this was their job and would you please escalate to a manager - and nothing was done. They just didn't care. In summary, if you order from them, you might get it and you might not. I never will again.

Date of experience: Dec 22, 2025

MLA Guest

4 months ago

Kudos to Novica from a long time customer

I have been purchasing items from Novica for more than a decade, and I will continue doing so as what I have received are very high quality products from all over the world. The fact that the beautiful jewelry, clothing, and home decor pieces that I have bought are made by small artisans makes me even more proud to support their efforts. And, I have always been wowed by each purchase too, from the items themselves to the secure packaging and prompt receipt of what I've bought.