clocksandcolours.com

4.2
4.2 Based on 120 reviews

Each sterling silver ring, pendant and bracelet is designed in Toronto, Canada and hand-carved in Bali by master silversmiths. With the quality to survive bar fights and uncontrolled skids, each piece is a statement that you are just as untameable as t......

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Average Rating

4.2

/
5

120 Reviews

5 Star
79%
4 Star
1%
3 Star
2%
2 Star
3%
1 Star
16%

All Reviews

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Review Time

Timo Timmermans
Great Company, from the Order to the service A1. I had a lil issue with my silver bracelet. I almo

Great Company,

from the Order to the service A1.

I had a lil issue with my silver bracelet. I almost broke it in accident and the offered me to repair it in a Blink of an eye.
Special thanks to Richard!

The stuff is BAD AZZ - I bought my first chain in 2020 and never take it off - Quality is 10/10!

I love rocking my bracelet and chain!

🤘

Best Timo

5
Date of experience: Mar 03, 2026
Timo Timmermans
Great Company,

Great Company,from the Order to the service A1.I had a lil issue with my silver bracelet. I almost broke it in accident and the offered me to repair it in a Blink of an eye.Special thanks to Richard!The stuff is BAD AZZ - I bought my first chain in 2020 and never take it off - Quality is 10/10! I love rocking my bracelet and chain!🤘Best Timo

5
Date of experience: Mar 03, 2026
Jamie frost
I’ve purchased over a dozen jewelry…

I’ve purchased over a dozen jewelry pieces from C&C. Always happy with my purchases. On top of that, the customer service is top shelf. They processed my warranty claim within hours. Deal with this company with full confidence. I’ll be a lifelong customer

5
Date of experience: Feb 14, 2026
Felipe Rotero
I have already bought around 6 or 7…

I have already bought around 6 or 7 different products from the company, the quality of the crafmanship is great ,nevertheless in my case almost half of this items broke after 1 or 2 years, but but, the company always responded either as a full refund or they would help me out by sending a replacement, The costumer service has always answered and help me will all my doubts and questions. If they improve a bit more the quality they would cover all points :D

4
Date of experience: Feb 04, 2026
Ilker Kalali
No customer care

I have little experience with them; just ordered a nice ring and they lost the product on USPS… from 11 days I didn’t get the product and no proper communication and customer service… I don’t think they know how to handle any claim or complaints -----13days and counting...Pls, consider to pay +$1 and send it by Fedex.. so that client can enjoy the product in 2 days

1
Date of experience: Jan 29, 2026
Anthony
Thanks for providing an amazing experience with every order.

I’ve been buying rings from clocks and colours for years now and they never disappoint. The customer service is top notch, and the quality of their products is amazing. I get compliments on my rings everyday, and have recommended C&C to many co-workers. Thanks for providing an amazing experience with every order.

5
Date of experience: Jan 28, 2026
Jon Granda
Excellent follow up by Customer…

Excellent follow up by Customer Service! I haven't even received my new ring yet, and I'm already impressed. 10/10 customer service. Would recommend.

5
Date of experience: Jan 20, 2026
Victoria
Don’t get if you are not sure

Items are ok but what I ordered (it was a present) didn’t fit. Three stars because I had to battle their CS team that wasn’t helpful and get to a C level directory to get my refund.

3
Date of experience: Jan 05, 2026
Had an issue placing an online order

Had an issue placing an online order, called the Toronto store to have Darcy pick up (multiple, possibly needless calls) to ensure I had all the info I needed, and was truthful about everything. Richard from customer support then took over via email and handled everything professionally and efficiently. All around 10/10.

5
Date of experience: Dec 29, 2025
Tristan Chamberlin
Advertising error acknowledged, but not resolved

I contacted this company after noticing that the Voyageur ring was advertised on Instagram at a discounted price while linking directly to the Voyageur ring product page. I provided screenshots showing the discrepancy.Their Instagram team acknowledged that the advertisement was incorrect, thanked me for bringing it to their attention, and referred me to customer support for a price match. However, customer support later focused only on distinguishing between similarly named products and did not address the acknowledged advertising error itself or offer any corrective accommodation.Despite the error being documented and acknowledged internally, the case was closed without resolution or escalation. I was not seeking special treatment—only a reasonable response to an admitted advertising mistake, which in many cases is addressed by honoring the advertised price or offering a goodwill adjustment.The experience ultimately reflected a lack of accountability once the issue moved beyond social media and into customer support.

1
Date of experience: Dec 28, 2025

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Business Details

  • Each sterling silver ring, pendant and bracelet is designed in Toronto, Canada and hand-carved in Bali by master silversmiths. With the quality to survive bar fights and uncontrolled skids, each piece is a statement that you are just as untameable as t...

  • language https://clocksandcolours.com

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