npeal.com

3.4
3.4 Based on 21 reviews

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Average Rating

3.4

/
5

21 Reviews

5 Star
43%
4 Star
14%
3 Star
10%
2 Star
5%
1 Star
29%

All Reviews

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Review Time

John Keane
I’m updating this to say NPeal were on to me and the issue has been resolved I have purchased 4 ju

I’m updating this to say NPeal were on to me and the issue has been resolved

I have purchased 4 jumpers over the years, some cost over €1,000. One of them has a hole where the wok seems to have be weaker. I contacted N Peal if this could be repaired or to send some wool and I could get somebody to repair it.
They haven’t the courtesy to reply. I won’t be dealing with them again.

4
Date of experience: Feb 19, 2026
John Keane
Bad service sorted

I’m updating this to say NPeal were on to me and the issue has been resolved I have purchased 4 jumpers over the years, some cost over €1,000. One of them has a hole where the wok seems to have be weaker. I contacted N Peal if this could be repaired or to send some wool and I could get somebody to repair it. They haven’t the courtesy to reply. I won’t be dealing with them again.

4
Date of experience: Feb 12, 2026
Westlondongirl
My first purchase from this store

My first purchase from this store, online. Beautiful packaging and very quick delivery.I bought a pair of wristwarmers as I was after a specific colour. The reason for the low rating is the fit. Omg these are so tight on the fingers and wrists, nothing like the Brora wristwarmers I usually buy (Brora didnt have the colour i wanted).Sadly would not buy again.UpdateI have since returned the wristwsrmers. I just couldn't wear them as is. Much too tight. Such a shame.Refund already received. Thank you

3
Date of experience: Oct 25, 2025
Mallory Wilson
Why are N.Peal still selling real fur…

Why are N.Peal still selling real fur products? Most high end designers stopped doing this years ago.I have purchased many items from N.Peal over the years, but will now no longer purchase from them because they still use racoon and rabbit fur. This is completely unnecessary. There is no such thing as cruelty free fur. The animals are all inhumanely treated and suffer in the extreme. It is such a shame that N.Peal is behind the times with this issue as their designs are very good and quality of their cashmere excellent. Please N.Peal, stop selling fur. Your cashmere is good enough not to need fur on any of it.

1
Date of experience: Feb 11, 2025
Duane Wright
Quality 2 years on

N.Peal have a great customer service and generally if there is a fault they are quick to respond, repair or replace if the sizes are wrong.To some degree the cashmere jumpers slightly fur up and lightly bobble after a time. There cashmere comb is good for removing the bobbles, but surprisingly today using a Clothes Brush flattens the pile down and make them as good as new again. I’ve also hand washed at least once some in cold water using there recommended cashmere wash.Very little dye bleeding when washed right. Hand rinsed and dried flat they also keep there shape. All in all very happy with N.Peal and there products

5
Date of experience: Jan 25, 2025
Stephanie C.
Holes, holes, holes

Hi N-Peal, Out of the 5 jumpers I have, two have holes, one (the brand new one) looks like it is about to have a hole, the cardigan I hardly wear is fine and the oldest jumper I have is fine. I have contacted you about this before but was told I had to send them back for a garment review. That was when my blue jumper only had one hole, however now there is another hole in the same jumper. These are expensive jumpers. The pink and blue ones are a year old and the navy polo brand new. I have photos of all these but can’t seem to upload them.

1
Date of experience: Jan 22, 2025
DR42
Beautiful Cashmere

I recently ordered gloves and a matching beanie hat. They are both beautiful, soft cashmere. Delivered promptly and well-packaged.

5
Date of experience: Jan 12, 2025
John M.
Splendid customer service

Splendid customer service. I couldn’t have asked for better, both within their store and online. Bravo.

5
Date of experience: Nov 20, 2024
Brandon F.
I only ordered a cashmere wash care…

I only ordered a cashmere wash care product but it was well packaged and arrived promptly. I will order again from this brand.

5
Date of experience: Oct 29, 2024
Elckaa
Wonderful jacket

Wonderful jacket, beautifully wrapped and delivered on time.

4
Date of experience: Jul 26, 2024

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