nrpautocentre.uk

3.7
3.7 Based on 10 reviews

MOTS, Servicing, Vehicle repairs & diagnostics...

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Average Rating

3.7

/
5

10 Reviews

5 Star
55%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
36%

All Reviews

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Review Time

Paul Armstrong
Had a problem with a alternator but i could not replace it myself as front end had to come off so se

Had a problem with a alternator but i could not replace it myself as front end had to come off so sent it to 1 garage and they could not get fan off so , sent it to NRP Autocentre , well here is where the crooks started there work ! Bearing in mind the first garage just moted car and there was nothing wrong at all with engine , then sent it to NRP and they changed belts and they lied about saying they never timed it lol as the guy said im lucky because the original boss had same car and they have timing kit , well when they fitted belts they done it wrong and destroyed my engine!!!
Took they to Motor tribunal and they completely lied !!! They told them that they never started car ha ha , and the last email I got was them saying that every inch of there place is covered by cctv, so ive asked 3 to 4 times for this coverage and still they go quiet, they said they pushed car in lol not a chance , u can't get a auto into park without power ! U can't turn a steering wheel without power , and it had air bags that were deflated, now there sending me invoices of storage of over 1k ,, people please spread the word NEVER EVER USE THEM , unless you want your car scrapped, they should wear masks crooks !!!

1
Date of experience: Mar 14, 2026
ANDREW PRICE
5 star

Ok, so they had 4 and five star reviews. I am a very sceptical person so took it with pinch of salt. I was so pleased after dealing with them to confirm they really are in my opinion 5 star rated. Friendly, helpful and I never felt I was being over charged. The work they carried out straightforward either. Well done Team😁

5
Date of experience: Jan 15, 2026
eastchurch house
Very happy with service

Used NRP about 5 - 6 years ago and was very happy with service. Have started to use them again as family car situation changed and still very happy with the service received and pricing. Will be using again for the 4 family cars.

5
Date of experience: Oct 29, 2025
express services
Friendly and quick the only thing I…

Friendly and quick the only thing I wasn’t happy about with was to cost of replacing a fuse was £16-25 +vat I though was a bit much

5
Date of experience: Aug 14, 2025
Lee Ewart
A pleasure to do business

I found all the staff I dealt, polite,friendly and helpful. I have been using NRP for a number of years now, and will continue to use them.

4
Date of experience: Aug 06, 2025
Kitty Morris
Small issue with the engine light on my…

Small issue with the engine light on my Adria Motorhome , booked in quickly and checked over immediately . Back on the road in 35 mins. Great service !

5
Date of experience: Jul 23, 2025
Scarlett Kelly
CROOKS WITH SPANNERS. Had a problem with a alternator but i…

Had a problem with a alternator but i could not replace it myself as front end had to come off so sent it to 1 garage and they could not get fan off so , sent it to NRP Autocentre , well here is where the crooks started there work ! Bearing in mind the first garage just moted car and there was nothing wrong at all with engine , then sent it to NRP and they changed belts and they lied about saying they never timed it lol as the guy said im lucky because the original boss had same car and they have timing kit , well when they fitted belts they done it wrong and destroyed my engine!!!Took they to Motor tribunal and they completely lied !!! They told them that they never started car ha ha , and the last email I got was them saying that every inch of there place is covered by cctv, so ive asked 3 to 4 times for this coverage and still they go quiet, they said they pushed car in lol not a chance , u can't get a auto into park without power ! U can't turn a steering wheel without power , and it had air bags that were deflated, now there sending me invoices of storage of over 1k ,, people please spread the word NEVER EVER USE THEM , unless you want your car scrapped, they should wear masks crooks !!!

1
Date of experience: Jun 05, 2025
Curtley Barnes
Peugeot 308 puretech 1.2…

I got a Peugeot 308 puretech 1.2 delivered to NRP Auto Centre 15th of March 2025.We knew the wet belt had gone and needed replacingThey said the vehicle needed the followingBELTWet beltBelt1OILFILTEROil Filter15W30Engine oilSAE grade 3.53.5ANTI FREEZEAnti freezeVALVEValveHead skim & all valves in headCRANKSHAFT SEALCrankshaft sealBLANKING PLUGBlanking plugSUMP PLUGSump plugGASKETGasketsGasket & clamps kitWATER PUMP BELTWater pump beltFAN BELTFan beltThen weeks later, I got a phone call stating it needs new vowelsI went absolutely ballistic because as you can see on the original quote, which I’ve not highlighted it how much it was, but they wanted more money for valves which is already included in the original quote.Then I was told it was an error due to new staff doing the invoice which I do not believe.Then last week I was told oh it needs a new turboOilOil filterPlus other duplicate stuff that is already original quoteThese people are scammers because they’re charging you things you don’t need or you’ve been quoted for plus they are quoting for delicate products.You don’t do this to people gosh how they can charge me another £1200 for the turboHere is the list what they sent meOIL & FILTER CHANGEProductsProduct No.TURBOFEED PIPERETURN PIPEOIL FILTER15W303.5SEALS1BANJO BOLTDescriptionStandard LabourRenew the turbochargerOil & Filter changeDescriptionTurbo newFeed pipeReturn pipeOil FilterEngine Oil 5W30sealBanjo Bolt top and bottomA turbo is only £200 £1000 come from.I can see they charge me twice for oil and oil filter plus seal etcScammers, 100% scammersHow can I charge you something on the original price and then charge you again for the same product when they replaced the turbo? This doesn’t make sense, and as I said, they tried to do the same thing again regarding the valves even though it’s already been priced for the original quote Stay away because they will bill you for products that’s already been quoted for again and I will quote you stuff you don’t needI also requested in the beginning to put the parts in the boot that’s been replaced and they failed to do so.Why haven’t they put the old parts in the boot?I believe it’s because they make out they replace things when they haven’tI will definitely won’t be using these againFinally got the vehicle back on the 16th of May 2025, which is approximately two calendar months later

1
Date of experience: May 16, 2025
Nina Perrin
very good business professional people

5
Date of experience: Sep 18, 2024
Bayard H.
Incompetence at it's finest

2nd occasion I've used NRP for AC work, both times I've been unimpressed. Thoroughly incompetent technician supposedly worked on my Vehicle. Took my money and laughed at my concerns. Will not be returning.

1
Date of experience: Aug 12, 2024

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