nucleusfinancial.com

Name: nucleusfinancial.com
Telephone: 01312269800
Rating: 4.2

4.2 Based on 201 reviews

Nucleus Financial Platforms is one of the leading investment platform groups in the UK, we work with around 5,000 adviser firms to look after over £43bn of their clients’ money. We provide access to products like ISAs and pensions, and a wide range of in...

Average Rating

4.2

201 Reviews

5 Star

74%

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15%

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Customer M Crook Guest

3 months ago

Nucleus has looked after my portfolio…

Nucleus has looked after my portfolio for over ten years and in that time have helped me without any problems. In my advanced years that personal attention is important.

Date of experience: Dec 30, 2025

andrew Guest

3 months ago

the lady who has been dealing with me…

the lady who has been dealing with me Nicole has been outstanding. she goes out her way to explain everything to me, and i understand everything she told me. thank you.andrew

Date of experience: Dec 30, 2025

Jon Guest

3 months ago

Great service

Customer service is always very good, a real can-do attitude, from friendly, knowledgeable operatives.

Date of experience: Dec 30, 2025

Iain Hill Guest

3 months ago

Sarah's help.

Sarah's help.Very impressive! She was SO proactive in getting me back to contact status and with it very charming.An asset to your company!Iain Hill

Date of experience: Dec 30, 2025

Alan Fortes Guest

3 months ago

Awaiting for documents

I am still waiting for documents to be emailed out to me.

Date of experience: Dec 29, 2025

Mike Evans Guest

3 months ago

Excellent service

I was helped by a young lady called Sarah. She was excellent in every way. very pleasant and extemely knowledgeable. Sarah dealt with my issue and I am very happy.

Date of experience: Dec 24, 2025

Mrs Brown Guest

3 months ago

Professional and friendly staff.

Having been dealing with Nucleus for several years now be it directly or through my financial advisor of who has recently been removed,I have found Nucleus colleagues such as Nikki and Hannah both friendly and professional.All correspondence regarding my investments etc are produced in a way that is so easy to follow and understand, here's to the future for both myself and Nucleus.Thank you,Mr Lewis J. Brown.

Date of experience: Dec 22, 2025

Ruth Smith Guest

3 months ago

Very helpful

Very helpful, friendly and polite

Date of experience: Dec 22, 2025

Sandy Ruthven Guest

3 months ago

Really helpful and sorted out my…

Really helpful and sorted out my problem quickly and efficiently.

Date of experience: Dec 22, 2025

deborah hughes Guest

3 months ago

Nucleus ok was an ok platform to use shame…

Nucleus was an ok platform to use shame the independent Financial advisor wasn't as proactive

Date of experience: Dec 19, 2025

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Business Details

Nucleus Financial Platforms is one of the leading investment platform groups in the UK, we work with around 5,000 adviser firms to look after over £43bn of their clients’ money.
We provide access to products like ISAs and pensions, and a wide range of investments including funds, equities and bonds.
Our scale and profitability enable us to invest in products, price and service. This will ensure our platforms meet the needs of advisers in helping them make the retirement of their clients more rewarding.

We understand that things like personal circumstances, life altering events, or health can sometimes mean our customers need some extra support from us. For more information on the support we can provide please visit https://nucleusfinancial.com/supporting-customers or speak to one of our team.
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email communications@nucleusfinancial.com
call 01312269800
language https://www.nucleusfinancial.com