nxmodels.com

3.8
3.8 Based on 121 reviews

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Average Rating

3.8

/
5

121 Reviews

5 Star
57%
4 Star
14%
3 Star
4%
2 Star
2%
1 Star
22%

Filtered Reviews

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Review Time

Sean Parker
Customer service is really good

Customer service is really good, may take some time to get back to you but they go above and beyond!

3
Date of experience: Sep 14, 2024
Clark Barnes
Customer service is really good

Customer service is really good, may take some time to get back to you but they go above and beyond!

4
Date of experience: Sep 14, 2024
Frankie Reed
Great Customer Support

I did have a shipping mishap where the package was sent back to NX Models. Nothing to do with them but I reached out and they promptly assisted and sent out a new package with my order. Great customer service.

5
Date of experience: Sep 13, 2024
Sabrina Foster
Should’ve known better placed an order…

Should’ve known better placed an order the end of July said it shipped August 6 still have not received my item that I purchased $100 later still waiting I’ve emailed and received nothing a complete scam and so are the reviews do not purchase from this website

1
Date of experience: Sep 03, 2024
Noel P.
I put in an order almost a month ago

I ordered a 3/4th 1911 with silencer. I put in an order almost a month ago. They gave me a tracking number for USPS doesn’t have. It says the label was created, but never shipped. I don’t believe they actually send anybody anything. I spent well over $100 and I don’t believe I’ll be seeing a single item. Well, that’s not true. I actually did get something a fraudulent charge on my credit card from whoever they sold my credit card info to.

1
Date of experience: Sep 02, 2024
Emmett
I bought the 1:3 model for a friend

I bought the 1:3 model for a friend, it did take about 3 weeks to arrive but my friend thinks this keychain is absolutely badass. Made of metal, not plastic, he fully disassembled it as soon as he got it and put it back together. He says his coworkers always ask him about his keychain and get mind blown when seeing how much detail is in his keychain. 10/10 would recommend to get for gun enthusiast.

5
Date of experience: Aug 30, 2024
GK16
This site is trash

I'd leave negative stars if I could. Where to start. Got the G17 "with supressor" well that was BS no suppressor, only 5 bullets not the 8 the box said it came with, box arrived damaged, reached out to customer care which is a bloody joke, the response times are unreal and not in a good way. When they did finally respond they said that they were sending my issue to a specialized team to handle my matter in a timely manner, that email was recieved on August 26th. I reached out to them every three days since trying to get my issues resolved only to recieve an email today from Brianna on their support team saying they put me in a spam file! Then she STILL had the nerve to ask me to leave a POSITIVE review to recieve SOME of the items I am missing from my original shipment. So not only am I not receiving the items MISSING from my shipment. The company tried to bribe me with missing items only saying they would ship them if I left a positive review. This company is TRASH. Will never be recommending them to anyone.

1
Date of experience: Aug 26, 2024
Alison
The quality of the product

The product is of a good quality. It’s made from good materials and function really good, but I returned my product because it had little scratches and tiny dents straight out the box. The customer service is not great but it’s not bad. They were polite and understanding but the service was slow but they’ll eventually get to you. Nonetheless, great product but it isn’t for me as it’s just something you can figet with and the cool factor went away after a few days.

3
Date of experience: Aug 23, 2024
Linda Baker
would rate 0 stars but 1 is the lowest…

would rate 0 stars but 1 is the lowest this can go…Bought it and was pumped to get it but it never was delivered. never got any shipping updates. Emailed them multiple times and they took several days to respond and only did when I constantly followed up. waited over 60 days for them to finally tell me my order was “lost”. luckily I got my full refund back. I’ve heard so many horror stories from people who’ve attempted to buy from these people. don’t waste your time, it’s not worth it.these people are scammers.

1
Date of experience: Aug 12, 2024
SS35
Scam

Scam. My GF ordered 3:4 Glock (order 713716) on 1 June and never received it.

1
Date of experience: Jun 01, 2024

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