nxmodels.com

3.8
3.8 Based on 121 reviews

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Average Rating

3.8

/
5

121 Reviews

5 Star
57%
4 Star
14%
3 Star
4%
2 Star
2%
1 Star
22%

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Review Time

Newt Reed
High quality and good customer service

Very high quality models bought one for my father and he was chuffed Plus the customer service is great as their very quick with responses

5
Date of experience: Sep 27, 2024
Brad Harris
Not a scam, but item takes awhile.

Not a scam, item took awhile to arrive from China. Had problems with the customs, did arrive eventually. Which I honestly expected as soon as I found out that it is coming from China.Item looks awesome, does not feel cheap at all. Did not realize how small it is though.

4
Date of experience: Sep 26, 2024
10/10 not a scam BUT shipping is crazy…

10/10 not a scam BUT shipping is crazy slow. Models come from China. I had basically a “will be delivered in 10 days” statement with my order (not exact words but similar). Order ended up updating tracking for the first time after like 5-6 weeks. Was delivered, as ordered about 2 months after ordering. Great quality though.

4
Date of experience: Sep 25, 2024
RDS
They will and continue to scam people…

They will and continue to scam people how they arnt shut down is beyond reason they will ship junk Chinese metal and openly break laws on sales to scam victims

1
Date of experience: Sep 24, 2024
Garth Walker
recommended

I recently purchased the 3:4 scale Glock, and I couldn't be happier with my decision. The attention to detail is absolutely superb, from the precision of the parts to the tactile feel. Customer service was also fantastic—responsive, friendly, and quick to address any questions I had. Highly recommended.

5
Date of experience: Sep 24, 2024
Claribel C.
A good product with good customer service.

Bought a half scale Beretta and very pleased with the product! The customer service was great, and no issue with the product out of the box. It’s worth remembering that these are not expensive models, and don’t claim to be, but a good little fidget toy to have on the desk!

5
Date of experience: Sep 20, 2024
Syd Price
Awesome customer service and the detail…

Awesome customer service and the detail of the models is superb. Thank you for making such fine products.

5
Date of experience: Sep 19, 2024
Brandy Brown
Owner of a 3:4 g17 after getting it 2…

Owner of a 3:4 g17 after getting it 2 weeks later than time frame suggested, the box was damaged and it only showed up with 5 shells and no silencer. Now that we have wrote numerous emails back and forth (just us because ours went to “spam”) she just had a very quick response review with their customer service agent Brianna again saying that if we would have made a positive review that nx would have sent us the silencer, 8 extra bullets, and a 1:2 size for free. When we had already paid for the bullets and silencer. So anyone that’s being seeing positive reviews are people being bought off with "extra stuff" by them withholding half of your original order. Until all of my still is here it’s a scam

1
Date of experience: Sep 17, 2024
opsnake456
Great communication while doing their best

While my shipment take about a month to arrive, I received fantastic customer support. When I was inquiring about my order, NXModels customer rep told me exactly what was going on and kept me in the loop. That's all I can ask for, and good communication is extremely important when you are purchasing anything online.I just received my model today, and it's fantastic. The build quality is top notch, and I got exactly what I ordered. I really appreciate the NXModels team staying in touch with me throughout the process of shipment!

4
Date of experience: Sep 16, 2024
Alexandra R.
Beretta 1:2 model

I purchased the Beretta 1:2 model and then received it. Unfortunately, there are various problems, such as being unable to clear it, or parts falling off within the first few days, the slide snapping shut randomly, and other problems. It still works, but there are faults. However, I reported this to NxModels, and Brianna at the support team helped with my concerns. Some were resolved, while others were not. While trying to find a solution, my 30 day warranty expired. But NxModels decided to give me a free replacement model! I will update this review when the replacement arrive.Edit: It did arrive, and fortunately it's major problems were fixed! It can still occasionally have problems ejecting, or clearing, but it works a lot better, and is definitely worth it.

5
Date of experience: Sep 15, 2024

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