Review Time
Have ordered several times from the company. And agree with some of the comments regarding recent orders. In fairness my order which I placed in March was fulfilled relatively quickly, apart from a missing ordered item. An email to Darren sorted this out, only for him to fall ill. That said, communication was good and the missing item was delivered as promised. Look forward to ordering items in the future.
I ordered oils and balms back in March owner was ill apparently. Gave leeway and understanding. Been in contact half a dozen times. Lost time and money and still had no products. Products are pretty good when you get them, but after many emails and texts I have neither reply, any products or money back.
Order #12876Hi I don't know what to say. Placed many orders over the years and was good until my last order I placed on the 25th February 2024. I did not receive my order and no communication for a few months. I then sent messages and finally got a reply and was promised I would receive and he was waiting on ingredients. He assured me that I would receive my order. More weeks went past and still no order. I contacted again and it was another reason as to why my order was not sent. He then promised he would sort this 100% Now it's been over a week since the last communication and now not replying to my messages. It's been over 3 months since I placed my order. I really do hope he will send my order as I like the products and if the service gets better then I would like to still place orders. I'm going to wait another week before I start process of getting my money back. I hope to receive my order 🤞🏻 I have now received messages it will be sent next day. That was a week ago. It's beyond belief how I have paid for my products and have not received then I get message saying will sort it and delivery will be next day. Still no delivery. I would like my order and tracking.
Order #12866 Placed my first order on the 22nd Feb, and wait times of around 1-2 weeks were advertised which I was fine with as it says the product is made to order. A couple of weeks later I got an email that the business was closing down but all existing orders would be honored and they were selling their last stock. I continued to wait, expecting that with their being problems it may take some time and didn't want to add additional pressure. On the 17th March I emailed asking for an update, which I didn't receive a response too, and a couple days later an email was sent advising customers to reply to that email for an update. I didn't see this at the time and replied on the 31st March. On the 10th April, I received an email apologising and saying it was being worked on and should be dispatched shortly. On the 22nd April I got an update through the system on my order saying it was completed and ready to be shipped. This still has not arrived.I've sent chase emails on the 1st, 6th, and 8th of May asking for updates or to cancel my order and refund me if it can't be fulfilled, and none of these have been responded too. I'm just looking for my order to be refunded at this point, and have waited a long time to leave a review as I understand the owner has been going through it, but I can't be left hanging like this for close to 3 months.
Whilst I have used in the past and products have been great. Now, placed an order. In early February with 1st class delivery and it's still not arrived. Muliptle emails and no response yet still advertising products on social media. Posting excuses on social media as well but there are customers who havnt recieved products for nearly 6 months. Despite posts saying orders were complete and being sent out..... Nothing arrived.I have had to raise a claim with PayPal to get money back as not sure what's happened to this brand. Real shame and I would avoid.
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Welcome to Odinsbeardcare, the premier online e-commerce store for high-quality men's grooming products dedicated to beard care. Since 2018, we have been the trusted destination for discerning men looking to achieve their ultimate beard goals. Explore our exceptional range of beard balms, oils, and butters, meticulously crafted to nourish and enhance your beard's health and appearance.
As a leading name in the industry, Odinsbeardcare stands out for our commitment to delivering unparalleled value. We offer competitively priced, top-tier beard care products without compromising on quality. Our dedication to affordable luxury ensures that you can maintain a lavish beard care routine without straining your budget.
What truly sets us apart is our visual brand. From our captivating packaging to our engaging online presence, Odinsbeardcare creates an immersive experience that complements the outstanding quality of our products. Immerse yourself in a world of style and self-expression, as we empower men to embrace their beards with confidence.
At Odinsbeardcare, we're more than just a store – we're a community. Our mission is to be your trusted partner in maintaining a healthy and enviable beard. We value authenticity and the unique journey that each beard represents. Count on us for a comprehensive range of beard care essentials and grooming tips that will elevate your beard game to new heights.
Customer satisfaction is paramount to us. With our exceptional customer service, we ensure a seamless and enjoyable experience from browsing our online store to receiving your meticulously packaged products. We value your feedback as it helps us continuously refine and improve our offerings to meet your expectations.
Join the thriving Odinsbeardcare community and unlock your beard's true potential. Experience the perfect blend of quality, affordability, and style with our beard balms, oils, and butters. Discover why we're the go-to destination for discerning men who refuse to compromise on excellence.
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