oliviaburton.com

2.5
2.5 Based on 40 reviews

Olivia Burton is the British accessories brand founded in 2012 by best friends and former fashion buyers Jemma and Lesa. Named after Lesa's great aunt, the brand takes inspiration from vintage finds and the latest catwalk trends to create watches and jewe...

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Average Rating

2.5

/
5

40 Reviews

5 Star
34%
4 Star
2%
3 Star
2%
2 Star
10%
1 Star
51%

Filtered Reviews

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Review Time

Gordon Barnes
I have ordered twice (gifts) in past…

I have ordered twice (gifts) in past and received items and after 12mths items are as still as intended. Knocked 1 star as pair earrings gold look has really darkened Vs another pair which still looks like new. Never had issues with delivery.

4
Date of experience: Dec 15, 2024
Millie B.
Beautiful necklace.

Beautiful necklace.Bought a lovely necklace for my daughter and she loved it. It came beautifully packaged.

5
Date of experience: Feb 09, 2023
Martina Clark
Great service. Beautiful pieces

My husband bought me a bracelet watch for xmas, it fit but was a little tight so I emailed customer service and they set me out a couple of links free of charge. It fits beautifully now and I love the watch. The colours are so vibrant. My previous watch was OB love the brand. Thank you to Michelle for your help.

5
Date of experience: Jan 14, 2023
Ellwood Johnson
I had a problem with a faulty piece of…

I had a problem with a faulty piece of jewellery which was dealt with promptly. Excellent customer service.

5
Date of experience: Jan 10, 2023
Ambrose Rogers
Well I ordered a ring weeks ago for a…

Well I ordered a ring weeks ago for a Xmas pressie still no delivery, money taken straight away so disappointed n this service

1
Date of experience: Dec 24, 2022
Emo Coleman
Christmas present query…

I ordered and item for a Christmas present. I was wondering if it would arrive on time. Emailed them at 6 in the evening and received a phone at 10 the next day. They promised to check out delivery and get back to me which they did and received the order as promised. Superb customer service.

5
Date of experience: Dec 22, 2022
Bo Cooper
Amazing

Amazing, I ordered this a few days before Christmas and it came right on time the package that it was in was just as special as the gift it’s self, deserved 5 star if I could add more I would thank you :)

5
Date of experience: Dec 22, 2022
Carol Anne Barnes
No contact only via email poor customer svs

No contact only via email , I tried to cancel an order as my 20% code didn’t go through although it was definitely put in at time of ordering! I tried to call , email etc straight away after placing order but no way of contacting only by mail !I have a mail stating they cannot do anything about it and it’s been shipped although I have had no confirmation!The customer service is not good ! I will not be using this company again .

1
Date of experience: Dec 16, 2022
Cletus Clark
I just want to say how beautiful my…

I just want to say how beautiful my watch is that I purchased a few months ago. I get lots of compliments when I wear it. I will definitely purchase from OB again. The customer service was amazing and delivery was speedy.

5
Date of experience: Dec 14, 2022
Mitch Powell
Bought my Mum the art deco emerald…

Bought my Mum the art deco emerald watch for Christmas, and she absolutely loves it. I ordered early in Dec, just due the strikes going on, and was prepared to wait, but luckily it arrived 2 days. Job done!

5
Date of experience: Dec 09, 2022

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Business Details

  • Olivia Burton is the British accessories brand founded in 2012 by best friends and former fashion buyers Jemma and Lesa. Named after Lesa's great aunt, the brand takes inspiration from vintage finds and the latest catwalk trends to create watches and jewellery with extraordinary attention to detail. Pieces are designed at the brand's pretty London studio. Expect pretty prints, must-have colourways and the most innovative design details.See more

  • email hello@oliviaburton.com
  • language https://oliviaburton.com

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