oneassist.in

3.4
3.4 Based on 452 reviews

Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years ...

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Average Rating

3.4

/
5

452 Reviews

5 Star
53%
4 Star
7%
3 Star
2%
2 Star
0%
1 Star
38%

Filtered Reviews

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Review Time

ZC13
Good support teem

5
Date of experience: Oct 13, 2023
Leo W.
Good exprince

5
Date of experience: Oct 03, 2023
Sylvester Sanders
I'm satisfied with the service

I'm satisfied with the service. Technician behaviour was also very good.

5
Date of experience: Oct 02, 2023
maximewallas
Excellent Service

Excellent Service, Supportive Staff, Quick resolution

5
Date of experience: Oct 01, 2023
Mallory Reed
Excellent service I loved it thank u so…

Excellent service I loved it thank u so much one assit

5
Date of experience: Oct 01, 2023
Paris Reed
Needs improvement in service quality

Although One Assist was unable to repair the phone, They returned it back as it is. Experience with their service was not as expected but it is good to see that their higher management and escalation team works professionally.

4
Date of experience: Sep 26, 2023
Caleb Clark
At initial stage I had to follow up…

At initial stage I had to follow up couple of times and after than when issue was taken over by Ms.Sakshi Solanki after that issue was resolved pretty fast. She helped and did follow up till the issue was resolved.

4
Date of experience: Sep 26, 2023
Tazewell
Technician came on time and repaired…

Technician came on time and repaired the product well. Customer care also responded well.

5
Date of experience: Sep 25, 2023
Clifford Barnes
Fake company

I send my phone for repair to one assist and they said your phone is beyond economic repair so we are giving 22k amount and keeping the phone with us. But I asked them to send my phone back they send my phone back with water fill in it screen is duplicate and damaged . What a shame to this company. I have another mobile insurance with this company but I am cancelling that also.

1
Date of experience: Sep 21, 2023
Magnolia Sanders
Fake Service

Fake Service I have booked service for my MacBook Pro, but the service is fake because after 25 days of not picking up my product, I am calling every day on support, but not responding genuinely.

1
Date of experience: Sep 20, 2023

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Business Details

  • Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.

    Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.

    Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.

    Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more

  • language https://www.oneassist.in

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