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Dear Sayeeda & OneAssist Team, Hope you are doing well. I'm really sorry for taking this long to provide feedback on my request. I would like to extend my gratitude to Sayeeda and Team for resolving my case. To be more specific, Sayeeda's contribution from Escalations Team I could see more as she was the one who went beyond the expectations and helped me to get this case resolved with end-to-end follow-ups. I’m grateful to interact with Sayeeda and overwhelmed by her customer handling skills. I found her very polite and helpful in providing the best response in assuring me that my concerns are getting tracked with utmost priority and they are working towards closure. Thank you Sayeeda for helping me out. You have very good interpersonal skills and are one of the gems in the Escalation Team. Thank you once again and keep up doing good work. Regards,Ankit
Guys beware of this insurance company where the service is very pathetic. While selling the insurance they don't ask for anything they sell simply. While raising the insurance claim they simply ask how u purchase the phone they also need the email id and phone number of the account ordered they also need the pictures of the vehicle during the damage? Have I insured my vehicle with you that I will share all these things with you? I don't see such harassment happening with platforms or players over the market. Its pathetic !! While selling your insurance you could have mentioned that while raising a claim we will ask all this personal questions too. Sr#15259783.
Thinking to buy insurance from Amazon for product just read belowIf you are looking for truthful answer don't buy insurance for product as it's Hassel and mental harrasment also there is no support from Amazon for same you check there response on my twitter id @Tharun183 also I had to raise this in consumer forumYour Grievance has been successfully lodged and your docket number: 3458497
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Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.
Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.
Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.
Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more
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