oneassist.in

3.4
3.4 Based on 452 reviews

Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years ...

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Average Rating

3.4

/
5

452 Reviews

5 Star
53%
4 Star
7%
3 Star
2%
2 Star
0%
1 Star
38%

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Review Time

Chandos Smith
After Giving Negative reviews on …

After Giving Negative reviews on Google play store,Ms Hetal intervened and our appliance got repaired instantly.Thank You one assist and Thanks to Ms hetal

5
Date of experience: Jul 26, 2022
Matt Ross
Post Escalation Matter was resolved

After escalation Ms. Hetal intervened and got the repair done ... Thanks Hetal

4
Date of experience: Jul 25, 2022
Jameson C.
My problem solve then i tankful to u…

My problem solve then i tankful to u very very much

5
Date of experience: Jul 25, 2022
Rosalind Hughes
Thank you so much for quick reply and…

Thank you so much for quick reply and quickly solving my problem.

5
Date of experience: Jul 25, 2022
Anthony A.
OneAssist team helped in getting the claim

I took OneAssist plan at the time of purchase of my iPhone13 device. My device got damaged within a month after purchase. I lodged a claim through OneAssist App and due to non submission of documents on time my claim for closed. It was very disappointing and after trying everywhere i got contact details of Mr Abhishek ji from Sales Team of OneAssit and Mr Selvin ji from escalation team who took up the issue to its logical end. My claim was reactivated and my damaged device was collected from my home for repair. I am very thankful to both of them and OneAssist for considering my request as a special case and helped me get the benefits of OneAssit plan.

5
Date of experience: Jul 22, 2022
Vanessa Butler
Finally got my device repaired and…

Finally got my device repaired and delivered. It took me 20 days from initial pickup to final delivery but I'll admit delay wasn't completely due to oneassist but because parts weren't available at Apple. Once I escalated the issue, Hetal was really helpful in taking regular follow-ups and worked closely on the issue.

4
Date of experience: Jul 20, 2022
Reed Schmidt
Satisifed with the services

5
Date of experience: Jul 20, 2022
Janie Coleman
Thanks for After service Support.

Thanks for After service Support.. Appreciable

5
Date of experience: Jul 20, 2022
Melville Brown
A wonderful experience with one of your…

A wonderful experience with one of your executive name Mr.Selvin who support in even when i had raised a request for cancellation. He supported me with all his best efforts and a person like Selvin is their is service industry survives only this is reason.

5
Date of experience: Jul 19, 2022
Ted B.
very good response and great followups…

very good response and great followups very friendly with customer..Had a fullfil feeling with the team

5
Date of experience: Jul 19, 2022

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Business Details

  • Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.

    Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.

    Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.

    Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more

  • language https://www.oneassist.in

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