onlinedoctor.lloydspharmacy.com

4.4
4.4 Based on 191 reviews

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Average Rating

4.4

/
5

191 Reviews

5 Star
81%
4 Star
2%
3 Star
1%
2 Star
5%
1 Star
12%

Filtered Reviews

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Review Time

customer
excellent service

5
Date of experience: Feb 20, 2026
Jo Hillyard
Brillant consultation and brillant…

Brillant consultation and brillant delivery

5
Date of experience: Feb 19, 2026
John
Quick and easy

The online consultation was both quick and thorough. It was easy to complete on my phone. Once completed I received a response in a few minutes with the medication being delivered less than 48 hours later even though I selected the free of charge standard delivery.

5
Date of experience: Feb 19, 2026
666awy
Recommended

Quick, simple process. Easy to access via an online account. Well pleased with the service

5
Date of experience: Feb 19, 2026
customer
LloydsPharmacy Online Doctor is very…

LloydsPharmacy Online Doctor is very accessible and informative service.I am really pleased with the support and the timely response. Thank you very much.

5
Date of experience: Feb 19, 2026
RUSSELL KNIGHT
Start great, finished abysmally!

The consultation was great and went through very quickly, within 10mins. This is where it went wrong. The order was approved before the 5pm cut off date (16:30) for next day delivery. By the following day (13:00) I still had received any notification that the product had been shipped, so I followed up asking why the next day delivery target had not been met and I should’ve refunded my fee. I received a response from the customer service apologising for the delay and confirming the order will be sent out that day and they will refund the Next Day delivery charge. The following day I had still not received any confirmation that the order had been shipped, despite Evri confirming they were expecting the order. It is now the fourth day since the order was placed and I have still not received my medication. Whilst this is not critical medicine if it were I’d be in a rather difficult position of if I were reliant on the next day service. Now this could be the fault of Evri however they have confirmed that they have yet to receive the order. This is poor service

2
Date of experience: Feb 19, 2026
Anna Ventura
My Journey has been amazing.

5
Date of experience: Feb 18, 2026
Lilly
Easy

Easy, helpful, and quick response.

5
Date of experience: Feb 18, 2026
Andrew
quick and very discreet service

quick and very discreet service, used many times

5
Date of experience: Feb 16, 2026
Susan
Helpful and informative

I found it very good to understand what was required

5
Date of experience: Feb 15, 2026

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