onlinedoctor.lloydspharmacy.com

4.4
4.4 Based on 191 reviews

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Average Rating

4.4

/
5

191 Reviews

5 Star
81%
4 Star
2%
3 Star
1%
2 Star
5%
1 Star
12%

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Review Time

Michael Wood
Brilliant thanks

5
Date of experience: Jan 05, 2026
Jackie harris
Professional and thorough ensuring I…

Professional and thorough ensuring I felt confident in my purchase

5
Date of experience: Jan 05, 2026
Ian Stratton
I am 71 years of age and was questioned…

I am 71 years of age and was questioned so many times about my Mounjaro, yet I had been taken it for months.I found their attitude and insinuations very upsetting, and sadly knowing what i know now would not recommend them .

1
Date of experience: Jan 04, 2026
Dawn
Efficient and easy to use

Prompt, efficient, easy to use service. Ordered medication on 03/01/26 and it was delivered on 07/01/26.

5
Date of experience: Jan 03, 2026
Mauro Mreolon
Always good

Always good. Quickly answer, attention and care

5
Date of experience: Jan 03, 2026
Francesco
SCAMMY EVRI COURIER

I had to cancel my subscription because after speaking with them at the phone they said they wouldn't consider using a trustable courier instead of EVRI former My Hermes.EVRI never rang the doorbell even when I was at home, they kept putting my medicines outside of the building basically on the street, behind the trash bins against my instructions, once it was INSIDE the wet organic trash bin with the package soaked with a smelly liquid. Other times they claim they attempted to deliver while they didn't, I work from home with a working doorbell so I know they lie and there's no customer service, just a useless automated answering machine; the very rare occasions I manually to get through to a human person, it was just lip service and they never acted consequentially to what promised.This is a very well known issue with EVRI (and some other companies), it's extremely stressing and frustrating and it really seem there's no point until managers and directors will get a grip on reality.I pay the shipping fee to get the goods delivered to me, not left outside of the house as I don't have safe spaces.These are medicines so there's safety and hygiene reasons why I can't accept them being delivered inside the trash bin or left anyway in the open where they could get stolen or a kid could take them and eat them thinking they're candies.At this point sellers relying on rogue companies like EVRI or DHL E-commerce need to decide whether they want to sell online or not.I will never understand the race to the bottom for the quality of service of managers and directors because people are exhausted of being stressed for a simple delivery and bring their customs somewhere else, they lost lots of money from my purchases.They may have offered RoyalMail but they wouldn't make an effort to deliver anyway, they either get my parcel lost at some neighbour even though I opted out from neighbour delivery or they just drop a "we missed you card" which is totally useless as I would have simply not have paid the shipping fee and I would have collected my item straight from the pharmacy.They are hopeless.

1
Date of experience: Jan 02, 2026
Noel
Great service

Great service. Prompt, professional and discreet.

5
Date of experience: Dec 30, 2025
North Guy
Huge drop in service since they went to Royal Mail

Have used Lloyds for over a year and always been happy with speed of order for medication and delivery.About a 3 months ago they switched to Royal Mail Delivery, and it’s been awful since. Each month something was wrong - packaging totally battered, delivery estimated at 10:30 and delivered at 23:00, and recently delivery which is meant to be refrigerated was delayed for 3 days then left on the front gate. Have had texts saying the item couldn’t be delivered as we weren’t home, when we were sat waiting for the delivery.The frustrating thing is not being able to pick another delivery company or call Lloyds, everything has to be done by message on the app.I’m most probably going to another supplier who don’t use Royal Mail as it’s too many times now for an exception….

1
Date of experience: Dec 30, 2025
William Flynn
Ease of use.

5
Date of experience: Dec 29, 2025
Vicky Oneill
Ordering was easy

Ordering was easy. How to complete the video was very informative.Quick service.Ordered yesterday and getting delivered today.Plus £60 off 1st order and it doesn't have to be 2.5 staryer pen.Highly recommend

5
Date of experience: Dec 29, 2025

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