ontopup.com

4
4 Based on 81 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4

/
5

81 Reviews

5 Star
57%
4 Star
13%
3 Star
7%
2 Star
1%
1 Star
22%

Filtered Reviews

Filter Reviews

Review Time

Abertay Roofing
Happy with the app thanks

Happy with the app thanks

5
Date of experience: Nov 02, 2025
Ms maureen briscall
Mone off payment money didn't go on my phone & then notified by my bank thar I have subscribed to o

Misleading - - it gives you a voucher number via your email & going back onto there site - - you tap o e off payment - - but when you activate the voucher it's seemingly signed you up for a subscription - - I only found that out because my bank notified me - Halifax - take care out there folks Maureen

3
Date of experience: Nov 02, 2025
Paul Evans
Bad experience

Purchased 30£ of pay as you go credit cost me 35.67! This was for my elderly 85 year old mother in hospital. Was not added to her phone. Contacted on top up and told she has to dial a number from her phone use a 12 digit pin too- no chance. Asked them for a refund & they refused! BAD and EXPENSIVE SERVICE Did it again through VODAPHONE cost me only £30 and was immediately added to the handset !

1
Date of experience: Nov 01, 2025
Pawel Zielinski
Easy to use

Easy to use, happy

5
Date of experience: Nov 01, 2025
Margaret B
Tesco not easy to connect if you just…

Tesco not easy to connect if you just want to top up on pay as you go basic phone such as Doro Leva - this site is fine - thank you

5
Date of experience: Nov 01, 2025
Mrs Alison Kelsall
Ok to use

Ok, easy to use

3
Date of experience: Oct 31, 2025
Anna Webb
Easy to do very helpful

5
Date of experience: Oct 30, 2025
Remi Iwayemi
Speedy response but yet to get voucher…

Speedy response but yet to get voucher or see the pin for the recipient

3
Date of experience: Oct 30, 2025
Timothy
Total scam

Total scam. I have lost £23.78, and note that they have set up a recurrent payment without my permission. I have noticed in time to block it.

1
Date of experience: Oct 30, 2025
Trevor Bartle
easy to purchase top up went very well…

easy to purchase top up went very well for first time user

4
Date of experience: Oct 28, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More