Review Time
I used their canadian address to order a reglaze. Their site promises a 2 week turnaround. After 3 weeks i called and was told they had to reorder lenses, but would keep me informed. I called at 4 weeks and was told they would check. I then contacted paypal. I received the glasses almost 6 weeks with no explanation. I do not recommend.
I ordered two pairs of glasses after seeing what looked like great prices, but as it got past the 10 business day delivery guarantee, it all started to turn sour.I had to send multiple emails to get a tracking number out of them, had no reply so then opened a Paypal dispute, and eventually, one single pair of glasses arrived on its own. Being a tiny packaged, I filmed the opening of it while at the post office to cover myself and to show there weren't two pairs.I've sent multiple emails since asking about the second pair, with no reply. Completely ignored.I have no choice but to now but to update my paypal dispute to show they only send half the order, and get my money back.These guys are cheaper for a reason, don't waste your timeFinally they claimed they sent both pairs in the one parcel, which was laughable seeing that I have a video at Australia post from opening the one parcel received.Don't trust these guys.
It was a mistake for me to have ordered spectacles online.I was tempted by the fast delivery dates promised which turned out to be fake.Firstly I chose designer framesWhen it arrived they were ill fitting lopsided on my face.I chose the best lenses Kodak and the thinness lenses paid alot extra for all that.One lense was good. The other was blurred.Mind you the same prescription made from my normal optometrist on an existing frame I had came out perfect....Lastly delivery took 3 weeks altogether.They were dishonest about the date they sent it giving tracking with Australia post that didn't move for a week because it has not been given to Australia post yet but as soon as Australia post got the package from them They delivered it in 3 days!So I'm stuck with frames that are ill fitting.Lenses that are useless And they don't reply at all to sort it out.Once they get your money you can talk to the wall.Complete waste of money time and effort but it's my fault for ordering online.
I recently purchased a pair of reading glasses from Optically after disappointing results with two other online optical companies. Optically contacted me on three occasions to ensure my' unusual prescription was correct before sending the order through to the factory.On receipt, I was delighted with the glasses, exactly what I wanted & optically perfect. The glass case provided was also very good & the price was outstanding value !I intend to purchase at least one more pair of glasses from Optically.
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We’re about eyeglasses. Think prescription eyeglasses in Australia, think Optically.com.au. That’s what we’re about. At Optically.com.au, our eyeglasses are about seeing clearly & looking good for less.
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