optimring.co

4.6
4.6 Based on 60 reviews

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Average Rating

4.6

/
5

60 Reviews

5 Star
86%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Ruth Bowater
Would not recommend

The ring took a really long time to arrive and I kept getting poor excuses about it having been out of stock which wasn’t specified at the time or order. I have a Garmin watch and the results from the ring just aren’t comparable. Heart rate never accurate, over records movement or some days records none, and temp is miles out. I wouldn’t waste your money.

1
Date of experience: Nov 15, 2025
Kennedy Flamond
I bought an optim ring and it worked…

I bought an optim ring and it worked perfectly for the first 2 weeks and then the battery would no longer hold a charge. I contacted the support team and they are sending a replacement. Great customer support.

5
Date of experience: Nov 09, 2025
Kattia Franca
excellent customer service

I had an issue with my ring, and the customer support team at OPTIM was very responsive and helpful. They reviewed my case quickly and offered a free replacement without any hassle or extra cost. I really appreciate how efficient and understanding they were - excellent customer service!⸻

5
Date of experience: Nov 08, 2025
Bianca Chapa
Customer service replied quickly and…

Customer service replied quickly and worked with me to resolve my issue. I am enjoying the ring and all that it tracks. It also is beautiful and sleek.

5
Date of experience: Nov 05, 2025
Xavier Conner
Dodgy refund policy

My wife made a purchase and decided she didn't want the ring. She hadn't received the ring and it hadn't been dispatched, she didn't even tell them a size yet, yet they won't give her a refund. Refund policy states you have 30 days to file for a refund once you receive the order, the order hasn't even been dispatched. I'm sure this is OK if you're 100% certain you want their product, just be careful. I trust they will do the right thing and accept a full refund given that no products have been given to her. It's unfortunate when a refund for a company is insignificant, but significant to the customer on the other end.

1
Date of experience: Nov 02, 2025
Singh
Same thing i bought on shein for £10

Same thing i bought on shein for £10. And it’s giving me the same results. I used both rings but i stopped using optium and using £10 ring from shein. So don’t waste your money.

1
Date of experience: Nov 01, 2025
Marlena
Customer service dept was 10/10 quick…

Customer service dept was 10/10 quick response and help.

4
Date of experience: Oct 31, 2025
Vanessa
Quick Customer service

Customer service replies quickly and worked with me to resolve my issue, they have agreed to send me a new ring. 4 starts because I am not certain about the quality of the product since I received a lemon.

4
Date of experience: Oct 30, 2025
Christy
Really pleased with the customer…

Really pleased with the customer service team. They are really helpful. Love my ring it is so accurate!

5
Date of experience: Oct 30, 2025
Ring fits and looks great

Ring fits and looks great. Not too bulky. Great customer service with prompt responses to any inquiries.

5
Date of experience: Oct 27, 2025

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