outlook.live.com

1.3
1.3 Based on 20 reviews

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Average Rating

1.3

/
5

20 Reviews

5 Star
4%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
91%

All Reviews

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Shirley Hester
I am attempting to create an account and to create one they expect you to press a button to verify t

I am attempting to create an account and to create one they expect you to press a button to verify that you’re not a robot. I do not agree or like the idea that it is secretly collecting my data by biometrics with capturing my finger print. I do not use my face or fingerprint to be identified at all. I used every part of my finger and knuckle and it would not accept the caption until I placed my finger directly on the button.

I do not agree with these terms and do not agree with outlook monitoring me or using my fingerprint to monitor me. That is deceptive to express that its caption is to prevent fraud use of a robot!

1
Date of experience: Feb 22, 2026
Bernard Morgan
completely ineffective

completely ineffective. it doesn't function at all. my email account is asking for a code, and after an hour, I still haven't received anything. save your time and look for a better option.

1
Date of experience: Dec 09, 2025
Claribel Barnes
Frustrating and ineffective platform

I attempted to access my email account on my device through the mail app. It displayed a partially visible email address and prompted me to verify my other email account. After receiving a code, I entered it but was redirected to a security screen showing two email accounts, one of which I didn't recognize. Upon unchecking it, I was sent back to the original screen, asked to enter my recovery address again, and went through the same code process. Eventually, it demanded I prove ownership of the unrecognized account, which doesn't even exist. Why is the platform so dysfunctional? Adding one recovery address locked me out completely, and I generally don't use multiple recovery addresses. This service is a waste of time.

1
Date of experience: Dec 02, 2025
Long-time user frustrated with declining service

I've been using this email service for about 24 years since I first got online. It used to be excellent. However, ever since the app was enforced a few years back, everything has deteriorated. I'm inundated with spam and phishing attempts. My account has been hacked multiple times, despite the numerous frustrating security measures that often fail. To make matters worse, I need this service just to access my own computer. As a business owner, it's infuriating not being able to log into the device I purchased myself because of persistent bugs. I'm forced to reset my password, only to be told it's incorrect, leading to multiple attempts and still being locked out for 24 hours. Is anyone even paying attention? This situation is absurd. It's costing me money, and it's outrageous. Maybe I should consider switching to a more expensive alternative, as it seems like quality service is a thing of the past. Whoever manages this platform is clearly overcompensated.

1
Date of experience: Dec 01, 2025
Gail T.
Consistent issues with the service.

I've been using this email service for about 24 years. It used to function well, but ever since the app was enforced a few years back, everything has deteriorated. I'm inundated with spam and phishing attempts, and my account has been hacked multiple times despite numerous ineffective safety measures. Now, I can't even log into my own PC that I purchased because of the numerous bugs. I'm forced to reset my password, only to be told it's incorrect, and then I get locked out for 24 hours. This is costing me money and is incredibly frustrating. I'm considering switching to another platform since the service quality has severely declined.

1
Date of experience: Dec 01, 2025
A positive experience with the service!

I've been utilizing this email platform since the early 2000s. It has proven to be reliable and secure throughout my usage. Although I encountered some login issues at times, they were resolved quickly, and I was never locked out for long. I recommend this service to anyone seeking dependable long-term reliability.

5
Date of experience: Nov 29, 2025
Two decades of struggles...

For 20 years, I've faced numerous challenges. I can't access my account, which holds vital information for my life. Despite having my email and phone number, it keeps stating that I can't use that verification method, causing immense stress and frustration.

1
Date of experience: Nov 21, 2025
Creisi
Log-in process is overly complicated

Understanding how to log into this email service feels more challenging than grasping complex scientific concepts. There have been countless instances where it simply doesn’t work, making it feel impossible to navigate.

1
Date of experience: Nov 20, 2025
dark_jojo97491
Reporting spam seems futile

No matter how many times I report and block spam emails, they keep coming through. I have no idea what their spam blocking functionality is intended to do.

1
Date of experience: Nov 19, 2025
Lawton Anderson
The most frustrating app available

This app is incredibly disappointing. I wish it had never been created. It's filled with bugs, slow, and overall an awful experience.

1
Date of experience: Nov 18, 2025

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