Review Time
Disheartening. The issues with management stem from their habit of hiring and firing without consideration. Even as an experienced individual, I was treated with disrespect. Real concerns were ignored, and discussions felt chaotic. There’s not enough space to express how inadequate the management is—untrained and unprofessional in handling genuine issues. I've never faced such a negative experience and would advise anyone thinking of joining to seek other opportunities. The quality of work varies, but poor management is the underlying issue.
Unacceptable. The issues with management stem from their tendency to hire and fire individuals in need, often without care. Despite my experience, I was treated poorly by the management. Valid complaints were ignored, and private discussions felt disorganized. There's not enough space to detail how inadequate the management is—untrained, inexperienced, and unprofessional in addressing real concerns. I've never had such a negative experience in my career and would advise anyone considering employment here to look elsewhere. As for work quality, it fluctuates, but the core issue is poor management at all levels.
I met with a representative, who appeared nice initially, but made an unprofessional remark about a previous employer. I was informed I got the job and asked to start the next week, needing to send my documents, which I did. After following up to ensure receipt, I received no response. I eventually deleted the email due to concerns about sharing personal information. It was a puzzling experience.
This organization seems to operate in a bubble where respect is nonexistent. They scheduled an interview but failed to show up, then fabricated excuses and conversations that never occurred. When I contacted them about a rude representative, they canceled an interview that I was never informed about. No apologies were offered for their unprofessional behavior. I even received an email asking for more details about my review, suggesting they want to control the narrative.
I completed a maintenance job for a facility and was promised payment within 7–14 days. After finishing, I was told I needed to provide additional banking details, which I sent promptly. Now, over 43 days later, I have yet to receive payment. Voicemails are full, calls go unanswered, and I cannot get a clear response. This delay has caused significant financial strain. I strongly advise contractors to avoid working with this company unless they want to risk similar issues.
Where do I begin with this company? Their cleaning staff is inadequate, especially in residential buildings. They employ cleaners from a sister company that also has a poor reputation. Our building went uncleaned for two months, and when the cleaning finally occurred, it was done hastily and poorly. Management seems indifferent to the quality of work provided. I recommend reconsidering any contracts with them before they become another poorly rated company.
After eight years with this company, my experience has been overwhelmingly positive. The management is supportive and approachable, ensuring that employees feel valued. The training offered is excellent, and there is a strong emphasis on high standards in a friendly environment. I've had opportunities to learn and grow, feeling like a trusted team member. This company genuinely cares for its employees, and I highly recommend it as a great workplace.
As a school governor, I've observed the outstanding support provided by this company to our school community. Their team is consistently helpful and reliable, exceeding expectations in their cleaning duties to assist with school events. Their professionalism and dedication are evident, ensuring a clean and safe learning environment. I highly recommend them for their exceptional service.
Having been with this company for over seven years, my journey has been incredible. The company has grown significantly in ambition and culture, always striving to improve. What stands out is the supportive and friendly teams across departments. There’s a genuine sense of teamwork here. I am excited about the future of this company, which values its people and continuously seeks to evolve. If you're looking for a company that invests in its employees and fosters a positive culture, this is the place to be.
They struggle with even the basics. I've tried to get the restrooms cleaned properly for months, but they seem unable to manage their team effectively or provide proof of completed work. They appear more focused on confirming visits than on the quality of the work done. There are many better facilities management companies available.
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Atlas is the UK’s fastest growing facilities management company with a mission to create happiness for people and customers. Interested in quality cleaning, security, engineering maintenance, or other support services? Let us give you peace of mind and keep your properties 100% compliant, clean, and safe from harm.
